Gerald Hardaway
16201 Hesperian BLVD Unit 125 San Lorenzo,CA
Summary
My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation.
Warehouse management professional with strong leadership skills and results-driven approach. Experienced in optimizing inventory control, streamlining operations, and ensuring safety compliance. Highly collaborative, adaptable to changing needs, and reliable. Proficient in logistics, team coordination, and problem-solving.
Overview
12
12
years of professional experience
Work History
Warehouse Manager
Mission Linen
09.2022 - Current
- Manage daily warehouse operations, resulting in reduced waste and optimized space utilization.
- Conduct periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Communicate regularly with cross-functional teams to improve coordination between departments.
- Keep documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Successfully managed high-volume periods by allocating resources efficiently and maintaining a smooth workflow, ensuring timely delivery of products.
Warehouse Lead
Chartwell Staffing
04.2021 - 09.2022
- Trained employees on equipment operation and safety protocols.
- Oversaw daily operations and shipping and handling processes.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Facilitated cross-training amongst team members to enhance overall skillset and improve staff flexibility during peak seasons or absences.
- Maintained open lines of communication between management and staff, fostering a positive work atmosphere conducive to collaboration and problem solving.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Store Clerk
Chevron
08.2019 - 04.2021
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
- Performed inventory control, such as counting, and stocking merchandise.
- Assisted in the training and onboarding of new team members, sharing valuable insights regarding store policies and procedures.
- Collaborated with fellow team members to achieve store goals, sharing best practices for customer service and sales techniques.
- Handled cash register operations accurately, processing transactions quickly while ensuring security measures were followed.
Cashier Team Lead
ARCO
05.2016 - 09.2019
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
Store Manager
Good Will Industries
06.2012 - 06.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Store Manager
Salvation Army
06.2014 - 06.2017
- Good Organization, Interpersonal, and relationship-building skills, Forward Planning Strategy, and motivation Skills
- Developed and maintained relationships with customers and suppliers through account development.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
High School -
McClymonds High School
Oakland, CASkills
- Mentoring and training
- Team building and leadership
- Warehouse logistics
- Order fulfillment
- Waste reduction
- Problem-solving
- Customer care
- Inventory and stocking
- Billing and invoicing
- Safety management
Timeline
Warehouse Manager
Mission Linen
09.2022 - Current
Warehouse Lead
Chartwell Staffing
04.2021 - 09.2022
Store Clerk
Chevron
08.2019 - 04.2021
Cashier Team Lead
ARCO
05.2016 - 09.2019
Store Manager
Salvation Army
06.2014 - 06.2017
Store Manager
Good Will Industries
06.2012 - 06.2018
High School -
McClymonds High School
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