Gerald Hart
Lawrenceville,GA
Summary
Detail-oriented team player with problem-solving and time management abilities. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
Work History
Inventory Planner
NCR Voyix
11.2013 - Current
- Monitors and adjust inventory levels to meet customer needs and demands.
- Supports successful product launches by managing appropriate stock allocations based on projected demand.
- Collaborates with cross-functional teams to implement cost-saving measures in procurement and logistics processes.
Order Management Analyst
NCR Voyix
10.2011 - 11.2013
- Provided critical support during system migrations, minimizing disruptions to daily operations while optimizing overall business performance.
- Supported sales efforts by providing detailed reports on order status, backorders, and shipment delays for improved decision making.
- Sent emails to communicate order status and informed customers of back-orders or shipping delays.
Configuration Technician
NCR Voyix
09.2010 - 10.2011
- Diagnosed and executed resolution for network and server issues.
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Investigated and corrected problems with servers, point of sales, printers, copiers and other peripheral devices.
Computer Repair Technician
NCR Voyix
03.2010 - 09.2010
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Updated and replaced outdated drivers and software for computers and office machines.
- Enhanced customer satisfaction by providing timely and efficient computer repair services.
Assistant General Manager
Rays New York Pizza
05.2008 - 03.2010
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Assistant Store Manager
Walmart
06.2005 - 10.2007
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Analyzed customer feedback and implemented strategies to improve customer experience.
Store Manager
KB Toys
10.2001 - 06.2005
- Managed daily operations to ensure smooth functioning of thestore, maintaining a clean, safe environment for customers and employees.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Education
High School Diploma -
Gwinnett Technical College
Lawrenceville, GASkills
- Software configuration and system analysis
- Diagnostics expertise and peripheral setup
- Motivated team player
- Critical thinking and problem solving
- Detail orientated
- Purchasing strategies and inventory optimization
- Systems expertise: Microsoft Excel, Powerpoint, Oracle Systems, PTC Servigistics, Adobe Photoshop
Timeline
Inventory Planner
NCR Voyix
11.2013 - Current
Order Management Analyst
NCR Voyix
10.2011 - 11.2013
Configuration Technician
NCR Voyix
09.2010 - 10.2011
Computer Repair Technician
NCR Voyix
03.2010 - 09.2010
Assistant General Manager
Rays New York Pizza
05.2008 - 03.2010
Assistant Store Manager
Walmart
06.2005 - 10.2007
Store Manager
KB Toys
10.2001 - 06.2005
High School Diploma -
Gwinnett Technical College
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