Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Gerald Henry

Gerald Henry

Red Oak,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

10
10
years of professional experience

Work History

Team Leader Manager

Walmart
Lancaster, TX
09.2018 - 07.2023
  • Fostered positive employee relationships through communication, training and development coaching.
  • Maintained records of employee performance reviews.
  • Organized team meetings to discuss progress and challenges.
  • Created and maintained a positive work environment for employees.
  • Assigned and monitored daily tasks for team members.
  • Developed strategies to increase productivity and efficiency of the team.
  • Developed strategies to motivate employees in achieving goals.
  • Promoted a culture of collaboration within the team.
  • Implemented new processes and procedures as needed.
  • Recruited, trained, and supervised new staff members.
  • Identified areas where teams could improve their skillset.
  • Oversaw daily workloads and workflow for smooth operations.
  • Delegated work assignments and prioritized tasks.
  • Supported HR staff with recruiting and retaining high-performing talent.
  • Monitored team performance, tracked progress towards goals, identified areas of improvement and provided feedback to employees.
  • Managed daily operations of the team including scheduling shifts, assigning tasks, tracking attendance and approving time off requests.

Asset Protection Associate

Walmart
Baton Rouge, LA
07.2013 - 05.2018
  • Investigated incidents, collected evidence, wrote detailed reports, and made recommendations for corrective action when necessary.
  • Conducted regular security checks throughout the store to identify any areas of concern.
  • Responded promptly to all alarms activated within the store.
  • Developed strategies for reducing shrinkage while increasing sales performance.
  • Monitored CCTV surveillance to detect suspicious activity.
  • Planned, organized and scheduled strategy collaboration with other asset protection specialists.
  • Maintained a safe shopping environment by monitoring customer behavior and responding quickly to potential issues.
  • Implemented preventative measures such as signage or employee training sessions aimed at deterring theft or fraud.
  • Reviewed CCTV footage to obtain evidence of theft.
  • Participated in securing program special projects to aid division with better practice delivery.
  • Maintained store compliance with physical security schematics to protect assets.
  • Partnered with store managers on basis to conduct loss investigations.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
  • Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.

Education

Bachelor of Science - Business Administration

Southern New Hampshire University
Manchester, NH
08.2023

Associate of Arts - Social Sciences

Baton Rouge Community College
Baton Rouge, LA
05.2019

Skills

  • Strategic Planning
  • Agility Drills
  • Performance Coaching
  • Staff Training
  • Task Delegation
  • Employee Development
  • Shift Scheduling
  • Schedule Oversight
  • Negotiation
  • Team Development
  • Verbal and Written Communication
  • Team Leadership
  • Interpersonal Relations
  • Hiring and Training
  • Work Planning and Prioritization
  • Employee Coaching and Mentoring
  • Decision-Making
  • Onboarding and Orientation
  • Cost Control
  • Team Building
  • Customer Service
  • Recruitment and Hiring

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Team Leader Manager

Walmart
09.2018 - 07.2023

Asset Protection Associate

Walmart
07.2013 - 05.2018

Bachelor of Science - Business Administration

Southern New Hampshire University

Associate of Arts - Social Sciences

Baton Rouge Community College
Gerald Henry