Gerald Jackson
Houston,TX
Summary
Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.
Overview
12
12
years of professional experience
Work History
Security Officer
United Protective Services
Houston, TX
07.2021 - 01.2024
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Completed incident reports to record security or loss prevention incidents.
Armored Car Driver
Dunbar Armored
Houston, TX
08.2014 - 02.2019
- Loaded and unloaded cargo from armored vehicle in a safe and secure manner.
- Verified accuracy of delivery instructions prior to departing on scheduled route.
- Communicated with route customers and obtained agreement on needed cash denominations and amounts to conduct business transactions.
- Maintained detailed records of all trips, including routes taken and any stops made along the way.
- Delivered cash and coins to banks and [Type] customers to facilitate timely financial transactions.
Service Desk Analyst
Advantage BMW Midtown
Houston, TX
10.2011 - 09.2013
- Troubleshot and resolved hardware, software, network, and peripheral device problems.
- Installed and performed minor repairs to hardware, software or peripheral equipment.
- Maintained positive working relationship with fellow staff and management.
- Investigated system errors using event viewer logs and other troubleshooting techniques.
Education
Associate of Arts - Communication Studies
Texas Southern University
Houston, TX12-1991
Timeline
Security Officer
United Protective Services
07.2021 - 01.2024
Armored Car Driver
Dunbar Armored
08.2014 - 02.2019
Service Desk Analyst
Advantage BMW Midtown
10.2011 - 09.2013
Associate of Arts - Communication Studies
Texas Southern University