Summary
Overview
Work History
Education
Skills
Timeline
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Gerald Jennings

DALLAS,TX

Summary

Dynamic Office Services Manager at Ricoh USA-McKesson with expertise in organizational leadership and facilities management. Successfully optimized space utilization and enhanced customer relations, driving efficiency and satisfaction. Proven track record in budget administration and staff training, fostering a collaborative environment that supports operational excellence.

Experienced with overseeing office operations and administrative functions. Utilizes strong organizational skills to optimize workflow and maintain high efficiency. Knowledge of team leadership and process improvement to ensure smooth office functions.

Office services professional with comprehensive experience in managing administrative functions and optimizing office operations. Adept at leading teams, coordinating schedules, and enhancing productivity. Strong background in vendor management, budgeting, and process improvement. Known for adaptability, reliability, and delivering consistent results in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Office Services Manager

Ricoh USA-McKesson
09.2024 - Current
  • Developed filing systems to organize critical documents, making them easily accessible when needed.
  • Established a welcoming atmosphere by maintaining professional reception areas and addressing visitor inquiries promptly.
  • Managed inventory control procedures to maintain optimal stock levels of office materials without excess waste or shortages.
  • Ensured compliance with safety and health regulations by conducting regular inspections and implementing necessary corrective measures.
  • Organized company-wide events such as holiday parties or training sessions while adhering to budgets constraints.
  • Supported executive team members by coordinating calendar appointments, travel arrangements, and meeting logistics as needed.
  • Oversaw budget preparation and expense tracking for cost-effective office management.
  • Enhanced communication between departments by facilitating regular team meetings and updates on projects.
  • Facilitated interdepartmental collaboration through effective communication channels like email distribution lists or shared document repositories.
  • Assisted in the hiring process by screening resumes, conducting interviews, and providing recommendations on top candidates.
  • Created reports, presentations and other materials for executive staff.
  • Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.

Southwest Regional Facilities Manager

Publicis Groupe. Saatchi and Saatchi World Wide
10.2017 - 08.2024
  • Collaborated with HR and IT departments to plan and execute efficient office relocations or expansions without compromising operational continuity.
  • Reduced downtime for essential facility equipment through proactive preventative maintenance strategies and prompt repair work.
  • Optimized space utilization within facilities by reconfiguring layouts and implementing efficient storage solutions.
  • Established strong relationships with community stakeholders such as city officials, utility providers, and neighboring businesses to support the ongoing success of regional facilities.
  • Coordinated cross-functional teams during facility construction or renovation projects to meet deadlines while maintaining budgetary constraints.
  • Streamlined procurement processes for materials and supplies by negotiating contracts with preferred vendors at competitive prices.
  • Enhanced safety standards across all facilities by conducting regular audits, addressing deficiencies, and providing staff training.
  • Implemented energy conservation measures across all facilities, reducing overall operating costs and environmental impact.
  • Mentored junior team members in facility management best practices, fostering a culture of continuous learning within the organization.
  • Facilitated communication between departments for seamless coordination of facility-related projects and initiatives.
  • Ensured compliance with local, state, and federal regulations pertaining to building codes, permits, and inspections for all managed facilities.
  • Monitored electricity, gas and water systems for proper function to minimize costs.
  • Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
  • Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
  • Prepared reports and schedules with accuracy.
  • Established and maintained relationships with external vendors for prompt restocking of needed items and supplies.
  • Oversaw annual budget to handle supply, labor and maintenance needs.

Education

High School Diploma -

S. Garland
Garland, TX

Skills

  • Organizational leadership
  • Document management
  • Space planning
  • Waste reduction
  • Facilities management
  • Meeting coordination
  • Equipment procurement
  • Office automation
  • Energy efficiency
  • Customer service
  • Organizational skills
  • Relationship building
  • Customer relations
  • Billing
  • Data entry
  • Office management
  • Employee training
  • Training and coaching
  • Scheduling and calendar management
  • Staff management
  • Budget administration
  • Clear oral/written communication
  • Employee supervision
  • Operations management
  • Staff training
  • Scheduling coordination
  • Inventory control
  • Staff hiring
  • Project management

Timeline

Office Services Manager

Ricoh USA-McKesson
09.2024 - Current

Southwest Regional Facilities Manager

Publicis Groupe. Saatchi and Saatchi World Wide
10.2017 - 08.2024

High School Diploma -

S. Garland

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Gerald Jennings