Gerald Johnson
Rock Springs,WY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
31
31
years of professional experience
Work History
General Manager
White Mountain Lumber And Building Materials
04.1993 - Current
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Cashier/Customer Service
Sports Authority
12.1998 - 05.1999
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
No Degree - Business Management
Devry University
Pheonix, AZNo Degree - Business
Western Wyoming Community College
Rock Springs, WYDiploma -
Rock Springs High School
Rock Springs, WY05.1998
Skills
- Over 20 years of management experience, Microsoft Office efficient, dependable, and punctual Knowledgeable in sales, accounts payable, accounts receivable, customer service, payroll, and sales
- Account Management
- Customer Relationship Management
- Schedule Management
- Loss Prevention
- Quality Management
- Financial Administration
- Expense Control
- Vendor Sourcing
- Staff Supervision
- Advertising and marketing
- Customer Retention
Communication Skills
You delivered that big presentation to rave reviews. Don’t be shy about it. This is the place to show how well you work and play with others.
Leadership Experience
Are you president of your fraternity, head of the condo board, or a team lead for your favorite charity? You’re a natural leader—tell it like it is.
References
Available upon request
Certification
Timeline
Cashier/Customer Service
Sports Authority
12.1998 - 05.1999
General Manager
White Mountain Lumber And Building Materials
04.1993 - Current
No Degree - Business Management
Devry University
No Degree - Business
Western Wyoming Community College
Diploma -
Rock Springs High School
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