Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gerald Jordan

Summary

I am a motivated professional that just that recently graduated earning my AAS in Electrical Engineering Technology I also have my type 1,2,and 3 EPA Refrigerant Transition and Recovery Certification and a Certified technician of Thermo King. My objective is to employ my skills such as collaboration, interpersonal, and multitasking abilities to any organization and to meet tight deadlines every time. I have extensive knowledge in electrical wiring, refrigeration, commercial machinery, and maintenance using the National Electrical Codes. I am able to learn new skills quickly to maintain contributions to team success. I am methodical, diligent, and quality driven applying strong attention to detail. I am a team leader with strong communication skills and adept at managing concurrent objectives to promote efficiency and outcomes.

Overview

14
14
years of professional experience

Work History

Mobile Repair Technician

Thermo King Northwest
Pacific, WA
08.2022 - Current
  • Developed strong relationships with customers by providing quality service at all times.
  • Demonstrated excellent communication skills when interacting with customers both verbally and electronically.
  • Collaborated with other technicians on difficult tasks as needed for successful completion of projects.
  • Adhered strictly to all local, state and federal regulations governing the repair of motor vehicles.
  • Utilized computer diagnostic software to troubleshoot complex mechanical issues quickly and accurately.
  • Identified cost saving opportunities through efficient use of materials and labor hours.
  • Reported any discrepancies or irregularities found during service calls to management immediately.
  • Kept up-to-date on the latest advancements in automotive technology through continuing education courses.
  • Conducted periodic checks of the fleet vehicles to identify any potential issues before they became serious problems.
  • Followed established safety protocols while performing repairs or servicing vehicles.
  • Verified that all services were performed correctly according to manufacturer specifications.
  • Maintained an inventory of spare parts to ensure quick response times to customer requests.
  • Ensured all paperwork was completed accurately and submitted in a timely fashion.
  • Responded promptly to customer calls for service in a timely manner.
  • Performed routine maintenance on company vehicles, including oil changes, brake inspections and fluid levels.
  • Provided roadside assistance to stranded motorists, including tire changes, jump-starts, and fuel delivery.
  • Performed preventive maintenance on refrigeration systems, including lubricating parts and cleaning coils.
  • Inspected and tested components of refrigeration systems to locate causes of malfunctions.
  • Repaired or replaced defective parts in refrigeration systems such as motors, compressors, condensers, evaporators and valves.
  • Installed new equipment according to manufacturer's instructions and safety standards.
  • Reconfigured existing equipment for improved efficiency and performance.
  • Adjusted system controls to regulate temperature settings for optimal operation.
  • Ensured that all work was conducted safely following industry standards and regulations.
  • Calibrated instruments used to measure pressure, temperature, flow rate and other variables in the system.
  • Resolved customer issues related to malfunctioning refrigeration units.
  • Interpreted schematics and diagrams to determine the most efficient repair solutions.
  • Performed routine checks on the functioning of cooling systems at regular intervals.
  • Performed diagnostic tests on mobile devices to identify and troubleshoot issues.
  • Replaced broken parts such as LCD screens, motherboards and batteries in mobile devices.
  • Maintained inventory of spare parts for repairs.
  • Utilized specialized tools to troubleshoot complex hardware issues.

Lead Warehouse Technician

Epic Foodwears
Fife, WA
09.2019 - 07.2022
  • Completes opening, closing and shift change tasks following company guidelines
  • Boosts customer satisfaction by quickly addressing and resolving complaints with food or service
  • Wipes down tables and equipment, swept and refilled stock
  • Calibrates and monitored devices following installation
  • Follows privacy regulations and safety protocols
  • Employs extensive background knowledge and engineering methodologies to remedy array of design problems within reasonable time frames
  • Reports data for maintenance, installations and inventory assessments
  • Inspected malfunctioning equipment with test and analysis instruments
  • Conducts comparative equipment evaluations and recommended enhancements or new equipment
  • Wrote and executed test procedures and documented results
  • Repaired restaurant equipment, replacing or correcting broken parts, shorts, voltage, clearances and tolerances
  • Calculated algebraic expressions to determine load requirements for wiring and equipment
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
  • Works closely with team members to deliver project requirements, develop solutions and meet deadlines
  • Prioritize and organize tasks to efficiently accomplish service goals
  • Juggle multiple projects and tasks to ensure high quality and timely delivery.
  • Located and removed outdated, malfunctioning and worn components to repair, refurbish or replace with new parts.
  • Read and interpreted standards, drawings and blueprints and pinpointed inspection needs for repair work.
  • Assisted with installing and maintaining electrical and power systems during remodeling projects.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Executed excellent reading and interpreting of blueprints and schematics.
  • Read and interpreted technical manuals, drawings and schematics to make accurate repair decisions.
  • Maintained and repaired electronic equipment used in heating and air conditioning systems and boilers.

HVAC ASSISTANT

All brand refrigeration
Tacoma, WA
10.2018 - 12.2019
  • Maintained safe working environment with proper execution of HVAC guidelines and usage of PPE equipment
  • Serviced units to residential and commercial heating and air conditioning customers
  • Wired both line and low voltage to heating and cooling equipment
  • Collaborated with contractor representatives, supervisors, co-workers and sub-contractors on job sites to streamline operations
  • Interpreted construction drawings and cut sheets in field
  • Presented job proposals for service repair or new units for new and existing customers
  • Contacted vendors to procure equipment and tools to meet organizational demands
  • Fabricated parts by using personal expertise, advanced machinery, and specific production instructions
  • Safeguarded equipment and components against defect and corrosion by applying protective materials
  • Lifted and moved tools, equipment, new items, and parts into place
  • Connected or disconnected wiring, piping, and tubing using hand or power tools.

COOK

Johnny's, Fife
, WA
03.2018 - 09.2019
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction
  • Set up and performed initial prep work for soups, sauces and salads.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Replenished food items from inventory and rotated ingredients.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Developed recipes to meet consumer tastes, nutritional needs and budgetary considerations.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.

Co-Owner/Operator

Md Landscaping & Design
Redding, CA
12.2014 - 02.2018
  • Set pricing structures according to market analytics and emerging trends.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
  • Cleared pathways of overgrowth, debris and snow to reduce hazards.
  • Pruned trees and bushes to improve visibility and shapes.
  • Operated landscaping equipment to maintain grounds and remove trees.
  • Planted bulbs, bushes, trees and flowers to enhance environment.
  • Installed block and stone décor according to plans and specifications.
  • Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
  • Recorded services rendered, materials used and charges assessed on specified forms.
  • Built pergolas, retaining walls, decks and large and small scale water features to enhance grounds.
  • Answered customer questions regarding care and general knowledge of landscape.

Stocker/Custodial Maintenance Worker

CSS Fort Lewis Commissary
Joint Base Lewis-Mcrod, WA
09.2010 - 11.2014
  • Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
  • Sanitized and deep cleaned bathroom floors and surfaces.
  • Cleaned floors and surfaces by sweeping, mopping, dusting and polishing.
  • Gathered and emptied trash cans and disposed of bags.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Monitored cleaning supply levels and requested reordering when inventory ran low.
  • Checked and stocked inventory throughout facility to meet expected demands.
  • Moved equipment and furniture to thoroughly clean space.
  • Read and followed company, customer and safety rules, policies and procedures.
  • Recorded routine inspection and maintenance activities.
  • Maintained accountability for building keys, master keys and access cards.
  • Operated industrial cleaning equipment to quickly complete custodial tasks.
  • Stripped, sealed, finished and polished floors to maintain longevity and health.
  • Discarded cardboard boxes and trash in compactors and balers.
  • Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
  • Operated carpet extractors and floor buffers according to instructions.

Education

Associate of Arts - Electrical Engineering

Bates Technical College
Tacoma, WA
02.2022

Electrical, Electronics And Communications Engineering

ITT Technical Institute
Seattle, WA
09.2012

Skills

  • Flexible Organization
  • Relationship building
  • Team building
  • Team management
  • MS Office
  • Friendly, positive attitude
  • Critical thinking
  • Pistons and parts cleaning
  • Diagnostic procedures
  • Safety processes
  • Wiring systems
  • Proper parts storage
  • Issue assessments
  • Machinery testing
  • Reporting and documentation
  • Parts replacement
  • Scheduled maintenance
  • Equipment commissioning
  • Repair work
  • Methodical nature
  • Schematics understanding
  • Plumbing
  • AutoCAD
  • Warranty Service
  • Electrical Wiring
  • In-depth knowledge of refrigeration systems
  • Equipment Installation
  • Load Calculations
  • Hazardous materials training
  • Welding Techniques
  • Valid [State] driver's license
  • Operation and maintenance expert
  • Leak Checks
  • Charging principles
  • HVAC and Refrigeration Systems
  • Roadside Assistance
  • Route planning expertise
  • Geographical knowledge
  • Vehicle Inspection
  • DOT certified

Timeline

Mobile Repair Technician

Thermo King Northwest
08.2022 - Current

Lead Warehouse Technician

Epic Foodwears
09.2019 - 07.2022

HVAC ASSISTANT

All brand refrigeration
10.2018 - 12.2019

COOK

Johnny's, Fife
03.2018 - 09.2019

Co-Owner/Operator

Md Landscaping & Design
12.2014 - 02.2018

Stocker/Custodial Maintenance Worker

CSS Fort Lewis Commissary
09.2010 - 11.2014

Associate of Arts - Electrical Engineering

Bates Technical College

Electrical, Electronics And Communications Engineering

ITT Technical Institute

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Gerald Jordan