Gerald Lang
Davenport,IA
Summary
Experienced with customer service and sales support. Utilizes strong communication skills to foster positive client relationships and facilitate sales processes. Knowledge of inventory management and problem-solving to ensure smooth operations.
Overview
2023
2023
years of professional experience
Work History
Sales Assistant
Fastenal
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Managed inventory levels and organized stockroom for efficient retrieval.
- Processed sales transactions accurately using point-of-sale systems.
- Supported team in maintaining store presentation and merchandising standards.
Deli Supervisor
Costco
09.2018 - 05.2022
- Supervised daily deli operations, ensuring compliance with health and safety standards.
- Trained staff on food preparation techniques and customer service protocols.
- Managed inventory levels, optimizing stock to minimize waste and enhance efficiency.
- Coordinated schedules for team members, ensuring adequate coverage during peak hours.
Assistant Manager of Operations
Hardees
09.1998 - 09.2018
- Streamlined daily operations to enhance efficiency and service quality.
- Coordinated staff schedules to optimize workforce management and productivity.
- Implemented training programs for new hires, improving onboarding processes.
- Analyzed operational data to identify trends and improve service delivery.
Education
High School Diploma -
Davenport Central High School
Davenport, IA06.1990
Timeline
Deli Supervisor
Costco
09.2018 - 05.2022
Assistant Manager of Operations
Hardees
09.1998 - 09.2018
Sales Assistant
Fastenal
High School Diploma -
Davenport Central High School