Gerald Long Jr
Jacksonville Beach,FL
Summary
Proven Network Technician with a robust history as a Network Technician excelling in hardware installation and problem-solving abilities. Expert in enhancing network reliability and efficiency, demonstrated through successful large-scale projects and adept management of technical teams. Skilled in both hard and soft skills and brings adaptability and a results-driven approach to tackle complex networking challenges. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
20
20
years of professional experience
3
3
years of post-secondary education
Work History
Network Technician / President /Business Owner
6-4-3 Telecom
02.2020 - Current
- Installed cabling for wireless access points, security cameras, and telephone systems for data communications networks.
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
- Installed racks on walls for network switches.
- Ran EMT conduit for the cabling.
- Improved network reliability by troubleshooting and resolving infrastructure issues.
- Collaborated with team members for successful implementation of large-scale network projects.
- Ran cabling and installed data drops for new node installations.
- Configured rack server network hardware considering rail depth, hardware mounting and cable routing.
- Dressed and installed fiber cabling and hardware.
- Assisted in the design and installation of new network infrastructure, resulting in increased efficiency.
- Installed CAT6 network jacks in new construction and within existing facilities.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Network Technician / Voice
Nassau County School District
11.2014 - Current
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Ran cabling and installed data drops for new node installations.
- Worked with outside vendors for fiber installations and service.
- Provided exceptional customer service by promptly addressing user concerns and technical issues.
- Dressed and installed fiber cabling and hardware.
- Installed CAT5E network jacks in new construction and within existing facilities.
- Improved network reliability by troubleshooting and resolving hardware and software issues.
- Collaborated with team members for successful implementation of large-scale network projects.
- Reduced network downtime, quickly identifying and resolving network issues.
Network Technician / Voice
SMG / ASM
07.2004 - 11.2014
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Improved network reliability by troubleshooting and resolving hardware and software issues.
- Ran cabling and installed data drops for new node installations.
- Worked with outside vendors for fiber installations and service.
- Provided exceptional customer service by promptly addressing user concerns and technical issues.
- Dressed and installed fiber cabling and hardware.
- Served as an invaluable resource within the IT department, consistently offering guidance and mentorship to junior technicians working towards professional growth and development.
- Installed CAT5E and CAT6 network jacks in new construction and within existing facilities.
Education
Some College (No Degree) - Marketing
Mississippi State University
Starkville, MS 08.1993 - 06.1996
Skills
- Hardware Installation
- Cabling Infrastructure
- Network Troubleshooting
- Wireless Networking
- Networking Hardware Installation
- VoIP Systems
- Time Management
- Problem-solving abilities
- Multitasking Abilities
- Troubleshooting skills
- Adaptability and Flexibility
- Adaptability
Timeline
Network Technician / President /Business Owner
6-4-3 Telecom
02.2020 - Current
Network Technician / Voice
Nassau County School District
11.2014 - Current
Network Technician / Voice
SMG / ASM
07.2004 - 11.2014
Some College (No Degree) - Marketing
Mississippi State University
08.1993 - 06.1996
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