Years of professional experience
Gerald Marcatos
Panama City,FL
Summary
Dedicated truck driver with extensive experience at Big Greeks Hauling, excelling in route planning and customer service. Achieved high customer satisfaction through effective communication and timely deliveries. Proven track record in load securement and safety compliance, maintaining a clean driving record while optimizing logistics for efficient operations.
Experienced with navigating diverse routes and ensuring timely deliveries. Utilizes strong problem-solving skills to handle unexpected challenges on road. Track record of maintaining vehicle safety and compliance with regulations.
Hardworking employee enthusiastic about learning customer service field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating semi trucks and flatbed and step deck trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork, and meeting company objectives.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
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Work History
Truck Driver
Big Greeks Hauling
03.2015 - Current
- Operated heavy-duty trucks for safe and timely deliveries across multiple routes.
- Conducted pre-trip and post-trip inspections to ensure vehicle safety and compliance with regulations.
- Managed transportation logistics, optimizing delivery schedules to enhance efficiency.
- Maintained accurate records of shipments, fuel usage, and maintenance activities for reporting purposes.
- Collaborated with dispatch teams to coordinate pickups and resolve issues during transit.
- Implemented best practices for load securing to prevent damage during transport.
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
- Ensured timely delivery of goods across multiple states, contributing to consistent customer satisfaction.
- Strengthened relationships with clients by providing exceptional service and timely communication.
- Streamlined route planning to accommodate last-minute changes, ensuring no delay in deliveries.
- Achieved high levels of customer satisfaction, reliably meeting specific delivery instructions.
- Maintained clean driving record, adhering strictly to traffic laws and safety regulations.
- Enhanced safety by conducting regular vehicle inspections and routine maintenance.
- Maintained high standards of vehicle cleanliness and organization, ensuring readiness for inspections.
- Inspected load security and checked for damages.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Removed and unloaded packages from [Type] trucks for customer deliveries, using extreme care to avoid damage to goods.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Education
High School Diploma -
Osceola High School
Kissimmee, FL05-1981
Skills
- Route planning
- Vehicle inspection
- Load securement
- Transportation logistics
- Customer service
- Safety procedures
- Compliance regulations
- Freight documentation
- Navigation tools
- Communication skills
- Record keeping
- Preventive maintenance
- Delivery scheduling
- Accident avoidance
- Cargo integrity
- Problem resolution
- Dispatch coordination
- Time management
- Trip log management
- Equipment operation
- Safe driving
- Load security
- Vehicle inspections
- DOT compliance
- Commercial driving
- Long-haul driving
- Basic computer literacy
- Accurate record keeping
Timeline
Truck Driver
Big Greeks Hauling
03.2015 - Current
High School Diploma -
Osceola High School