Gerald Mitchell
Jacksonville,FL
Summary
Results-driven Senior Advisor with a strong background in managing complex claims operations. Expertise in report generation and problem-solving, contributing to improved accuracy in high-dollar claims processing. Focused on driving team success and operational efficiency.
Overview
21
21
years of professional experience
Work History
Senior Advisor
Florida Blue - Blue Cross Blue Shield Of Florida
Jacksonville, Florida
06.2004 - 08.2025
- Supported supervisor in managing daily operations of claims teams, including report generation.
- Reviewed high-dollar claims processed by claims examiners to ensure accuracy and compliance.
- Assisted claims examiners through complex, high-value medical claims to ensure accuracy.
Education
High School Diploma -
St Augustine High School
Saint Augustine, FL06-1984
Some College (No Degree) - General Studies
Florida State College
Jacksonville, FLSkills
- Claims review and processing
- Report generation
- Operational management
- Problem solving
- Performance analysis
- Team collaboration
- Attention to detail
Affiliations
- Volunteered with Relay For Life, breast cancer charitable organization.
- Volunteered as Santa during the holidays for local charity Dreams Come True.
Accomplishments
- 20 Years service recognition award.
Timeline
Senior Advisor
Florida Blue - Blue Cross Blue Shield Of Florida
06.2004 - 08.2025
High School Diploma -
St Augustine High School
Some College (No Degree) - General Studies
Florida State College
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