Gerald Norris
Ilion,NY
Summary
Dynamic professional skilled in package handling and customer service, adept at collaborating with teams to enhance efficiency. Proven ability to manage time effectively while ensuring compliance with safety standards and delivering high-quality service.
Overview
1
1
year of professional experience
Work History
Package Handler
FedEx
Marcy, USA
02.2026 - Current
- Collaborated with team to move boxes weighing over 150lbs, loading and unloading trucks efficiently.
- Loaded and unloaded packages using manual and powered equipment.
- Sorted packages by destination to ensure efficient processing.
- Ensured compliance with safety protocols and procedures to maintain a safe work environment.
- Inspected shipments for damage and reported discrepancies promptly.
Crew Team Member
Dunkin’ Donuts
Herkimer, USA
04.2025 - 12.2025
- Prepared drinks/food rapidly, collaborating with team members to maintain fast service.
- Processed customer orders and payments swiftly at cash register, ensuring smooth transactions.
- Prepared and served beverages and food items according to company standards.
- Maintained cleanliness and organization of work areas throughout the shift.
- Assisted customers with orders and provided excellent service at all times.
Education
Bachelor of Science - Accounting And Finance
Suny Albany
Albany, NY12-2029
Associate of Science -
Herkimer College
Herkimer, NY12-2026
High School -
Central Valley Academy
Ilion, NYSkills
- Package handling
- Inventory management
- Time management
- Microsoft Excel
- Financial analysis
- Customer service
- Effective communication
- Adaptability and reliability
Activities
- Volunteering through church
- Golfing
- Going to the gym
Timeline
Package Handler
FedEx
02.2026 - Current
Crew Team Member
Dunkin’ Donuts
04.2025 - 12.2025
Bachelor of Science - Accounting And Finance
Suny Albany
Associate of Science -
Herkimer College
High School -
Central Valley Academy