GERALD PAUL HAWKINS
86 Bronco Pass East Flat Rock,NC
Summary
- Manager
- Assistant Manager
- Service Manager
- Automotive Technician Dedicated [Manager] with [40] years of experience in [the automotive field]. Looking for a position in Management/customer service, with an opportunity to advance in a fast growth company. Highly trained and experienced technician with the ability to communicate with customers and diagnose automotive disabilities/problems.
Experienced with automotive diagnostics, repair, and maintenance. Utilizes technical knowledge and hands-on skills to ensure vehicle reliability and safety. Knowledge of engine systems, brake systems, and electrical components to provide comprehensive automotive solutions.
Professional technician with strong expertise in automotive repair and maintenance. Skilled in diagnostics, engine repair, and electrical systems. Known for collaborative teamwork and adaptability. Reliable and focused on delivering high-quality results in every task.
Overview
19
19
years of professional experience
Work History
Automotive Technician
Nissan of Hendersonville
10.2020 - 10.2022
- Utilized advanced diagnostic tools to identify issues quickly, reducing service turnaround times.
- Implemented quality control measures, ensuring all repairs met industry standards and customer expectations.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Performed safety and emissions inspections.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Automotive Technician
Bryson's Garage
02.2016 - 05.2020
- Diagnosed and repaired automotive systems, ensuring optimal vehicle performance and safety standards.
- Conducted routine maintenance services, enhancing vehicle reliability and longevity for customers.
- Collaborated with team members to streamline repair processes, improving workshop efficiency.
- Mentored junior technicians, fostering skill development and adherence to best practices in automotive repair.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Store Manager, Service Manager, Automotive Technician
Goodyear
10.2011 - 01.2015
- Managed staff, prepared work schedules, assigned specific duties, kept records in regards to payroll and daily sales.
- Determined staffing requirements, interviewed, hired and trained new employees.
- Resolved customer complaints.
- Met and exceeded sales quotas, monthly inventory, prepared P&L statements, implemented corporate policies and services.
Automotive Technician
Fraiser Tire
05.2009 - 05.2011
- Conducted vehicle inspections.
- Performed road diagnostics.
- Met and exceeded company performance standards for quality and speed of service.
- Performed routine and scheduled maintenance; for example, oil changes, lubrications, tune-ups, flushes and preventive maintenance.
- Repaired and serviced air conditioning, heating, engine-cooling, and electrical systems.
- Reviewed work orders and communicated with supervisors.
- Maintained a clean work area.
Assistant Manager, Automotive Technician
Tread Quarters
05.2003 - 05.2009
- Conducted vehicle inspections.
- Performed road diagnostics.
- Met and exceeded company performance standards in regards to quality and speed of service to the customer.
- Conferred with customers to diagnose potential problems, discuss work to be performed and schedule future preventative maintenance.
- Performed routine and schedule maintenance services such as oil changes, lubrications, tune-ups flushes and preventive maintenance.
- Repaired and serviced air conditioning, heating, engine-cooling, and electrical systems.
- Reviewed work orders and communicate with supervisors.
- Maintained a clean work area.
Education
High School Diploma -
Lake High Land High School
Dallas, TX05-1982
Skills
- Troubleshooting and diagnostics
- Time Management
- Instructing and helping others
- Judgment and Decision Making
- Customer and Personal Service
- Service Orientation
- Strong work ethic
- Attention to detail
- Engine repair
- Problem-solving
- Safety awareness
- Hand and power tools
- Time management
- Customer service
- Vehicle inspection
Timeline
Automotive Technician
Nissan of Hendersonville
10.2020 - 10.2022
Automotive Technician
Bryson's Garage
02.2016 - 05.2020
Store Manager, Service Manager, Automotive Technician
Goodyear
10.2011 - 01.2015
Automotive Technician
Fraiser Tire
05.2009 - 05.2011
Assistant Manager, Automotive Technician
Tread Quarters
05.2003 - 05.2009
High School Diploma -
Lake High Land High School
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