Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Gerald Peer

Antelope,CA

Summary

Dynamic Operations Manager with a proven track record at FedEx, excelling in logistics management, process optimization, and collaborative leadership. Adept at building and leading high-performing teams, leveraging critical thinking to solve complex challenges, and driving measurable business results. Committed to fostering a positive work culture that enhances employee engagement and improves retention, while ensuring operational excellence and customer satisfaction.


Overview

20
20
years of professional experience

Work History

Operations Manager

FedEx
07.2020 - Current
  • Plan, organize, direct and control operations within the service area in a way that provides maximum service to customers while maintaining, a cost effective station operation.
  • Led hiring, onboarding and training of new hires to fulfill business needs and requirements.
  • Managed and motivated employees to be productive and engaged in work.
  • Cultivated positive rapport with employees to boost company morale and promote employee retention.
  • Trained and implemented FRO/N2.0 Technology to multiple Legacy FXE locations throughout the Western Region.

Courier/DOT

FedEx
03.2009 - 06.2020
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Drove safely at all times to avoid accidents and harm.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Greeted recipients, delivered packages, and acquired proper signatures for all deliveries.
  • Followed company policies and procedures during shift.

Material Handler

FedEx
10.2005 - 02.2009
  • Provided safe and efficient operation of equipment used for the movement of packages/documents/heavyweight, dangerous goods and ULDs.
  • Monitored sort operations and collaborated with management to effectively execute sort down times and ramp goals to service SMF market.
  • Utilized teamwork and communication to maintain a safe work environment in varying weather conditions.


Education

High School Diploma -

Mesa Verde High School
Citrus Heights, CA

Skills

  • Planning and implementation
  • Effective team building
  • Collaborative leadership
  • Policies and procedures implementation
  • Operational efficiency
  • Logistics management
  • Strong management and communication skills
  • Drive business results
  • Assess, build, launch, and evaluate process's
  • Critical thinking

Accomplishments

    Champion Corps Member 2024-Present

Timeline

Operations Manager

FedEx
07.2020 - Current

Courier/DOT

FedEx
03.2009 - 06.2020

Material Handler

FedEx
10.2005 - 02.2009

High School Diploma -

Mesa Verde High School

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