Gerald Peruzzi

Supervise Caretakers in the daily operations of the Life Style Program where houses are rented to potential buyers in The Villages. Dispatch employees to departures so they can get the house ready for cleaning. After the cleaning is complete, I then dispatch employees to stage the house for the next tenants.

• Established foundational processes for business operations.
• Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
• Built productive relationships with industry partners and competitors to support strategic business objectives.
• Made large-scale financial decisions and supervised company spending to reduce losses and maximize profits.
• Identified new revenue generation opportunities to maximize bottom-line profitability.
• Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
• Developed key operational initiatives to drive and maintain substantial business growth.
• Established and maintained strong relationships with Board Members, Members, Corporate Sponsors, and strategic partners.

• Developed knowledge of company products and services to make suggestions according to customer needs.
• Engaged with customers to build business relationships.
• Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.

• Hired, trained and evaluated performance of employees.
• Developed and maintained detailed reports of all post office activities using.
• Efficiently and kindly handled customer complaints and issues..
• Managed daily operations of employees at the post office.