GERALD PRINGLE JR
Lansdowne,PA
Summary
Versatile Support Specialist with experience in the Financial Industry. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
4
4
years of professional experience
Work History
Sr. Operations Associate
Realta Wealth | Broker Dealer |
Wilmington, DE
03.2024 - Current
- Trade Settlement & Reconciliation: Managed the timely and accurate settlement of securities trades, ensuring compliance with regulatory requirements and resolving any discrepancies or trade fails.
- Transaction Processing: Processed and verified trade instructions, ensuring accurate and efficient trade execution across multiple asset classes (stocks, bonds, options, etc.).
- Client Account Management: Supported client account activities, including opening and maintaining accounts, processing withdrawals and deposits, and ensuring the integrity of client data.
- Reporting & Compliance: Assisted in the preparation of internal and external reports, including daily trading reports, risk assessments, and compliance filings.
- Data Entry & Systems Management: Utilized financial systems (Sales Force) to maintain accurate trade records, client data, and portfolio positions.
- Risk Management: Identified and mitigated potential operational risks, providing solutions to streamline processes and reduce inefficiencies.
- Communication & Collaboration: Worked closely with traders, compliance officers, and client service teams to resolve issues related to trade processing, account discrepancies, and client inquiries.
- Process Improvement: Contributed to process enhancements by identifying inefficiencies and suggesting improvements for more effective trade processing and reporting.
Foundational Support Leader
Vanguard
01.2023 - 02.2024
- Supervised and coached a team of 6-8 associates who received incoming calls in the foundational department
- Developed and held associates accountability to coaching plans for associates to ensure the success at key performance indicators
- Partook in additional upskilling through the Foundational Operational Rotational Leadership Program, made decisions on operational levers, and determined conclusions and solutions to undesirable operational outlooks
Operations Associate
Vanguard
01.2021 - 12.2022
- Process transactions accurately and effectively above the company's standard
- Surfaced into an admin role to train new hires and support contractors when needed
- Attend leadership huddles in place of supervisor when needed
- Help engage crew
Education
Bachelors of Science - Finance & Economics
West Chester University
Skills
- Coaching and Mentoring
- Customer Service
- Multitasking
- Attention to Detail
- Conflict Resolution
- Performance Management
- Data Collection
- Report Preparation
Timeline
Sr. Operations Associate
Realta Wealth | Broker Dealer |
03.2024 - Current
Foundational Support Leader
Vanguard
01.2023 - 02.2024
Operations Associate
Vanguard
01.2021 - 12.2022
Bachelors of Science - Finance & Economics
West Chester University
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