Gerald Rackley
Roanoke
Summary
Committed applicant for position with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
48
48
years of professional experience
Work History
Computer/Telephone Technician
Integrity Telecom Inc
Virginia Beach
04.2004 - 04.2025
- Installed telephone and computer equipment for residential and commercial clients.
- Assembled and installed communication and computer equipment.
- Provided technical support for customers regarding their telephone and computer service needs.
- Diagnosed and repaired malfunctioning telephone lines or other communication components.
- Ran wires between components and to outside cable systems.
Computer Technician
Actsys Computers
Virginia Beach
12.1997 - 03.2004
- Diagnosed hardware issues for various computer systems and devices.
- Repaired and replaced faulty components in desktops and laptops.
- Performed basic network troubleshooting and maintenance activities.
Machinist Mate First Class
U. S. Navy
Virginia Beach
09.1977 - 11.1997
- Operated and maintained steam propulsion systems for naval vessels.
- Monitored machine operation to detect any malfunctions or deviations from expected performance.
- Troubleshot and repaired machines to increase productivity and decrease spending.
- Documented maintenance activities in compliance with Navy standards.
Education
Associate of Applied Science - Computer And Information Systems
ECPI University
Virginia Beach, VA04-1998
Skills
- Telephone installation
- Computer assembly
- Equipment troubleshooting
- Network configuration
- Cable management
- Equipment maintenance
- Problem solving
- Attention to detail
- Effective communication
- Client support
Timeline
Computer/Telephone Technician
Integrity Telecom Inc
04.2004 - 04.2025
Computer Technician
Actsys Computers
12.1997 - 03.2004
Machinist Mate First Class
U. S. Navy
09.1977 - 11.1997
Associate of Applied Science - Computer And Information Systems
ECPI University