Gerald Rogers

Senior Clerk

Los Angeles County Department Of Children And Family Service

05.1999 - 10.2024

Facilitated interdepartmental cooperation improving overall workflow coordination resulting in faster completion of projectstasks.
Prioritized workload effectively managing multiple tasks at once maintaining focus under pressure while meeting deadlines consistently.
Streamlined reporting processes within the department leading to more efficient use of time and resources.
Increased customer satisfaction through prompt responses to inquiries and effective problem resolution.
Collaborated with management to develop policies, procedures, and guidelines for the department.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Input data into spreadsheets and databases.
Assisted with onboarding of new employees.
Utilized office management software to record and track customer information.
Processed incoming and outgoing mail and packages according to established procedures.
Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
Assisted in employee training initiatives by developing materials and providing guidance on best practices.
Applied advanced abilities in [Software] to produce high-quality [Results].
Facilitated staff training sessions on new software, enhancing overall productivity.
Fostered culture of continuous improvement by suggesting and implementing process enhancements.
Maintained confidentiality of sensitive information, adhering strictly to privacy policies.
Enhanced customer service with timely and accurate information when handling inquiries.
Reduced errors in data entry through rigorous attention to detail and double-checking work.
Processed weekly payroll for staff, ensuring timely and accurate salary distribution.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.

Summary

Overview

Work History

Senior Clerk

Education

High School Diploma -

Skills

Timeline

Senior Clerk

High School Diploma -

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