Gerald Roland
New York
Summary
Dedicated Shuttle Bus Driver with expertise in vehicle inspection, safety compliance, and effective communication. Committed to ensuring passenger safety and satisfaction during all transport operations.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Shuttle Bus Driver
ABM Industries
jamaica
09.2022 - Current
- Transported passengers safely to and from terminals and designated locations.
- Assisted passengers with luggage and provided directions as needed.
- Conducted daily vehicle inspections for safety and maintenance compliance.
- Coordinated schedules to ensure timely departures and arrivals for all shuttles.
- Communicated effectively with dispatch using two-way radio systems.
- Maintained cleanliness of shuttle interiors and exteriors throughout shifts.
- Addressed passenger inquiries and resolved issues promptly during trips.
- Collaborated with team members to enhance overall service efficiency and safety procedures.
- Monitored road conditions such as weather, traffic delays, construction areas.
- Performed daily safety checks of the shuttle bus prior to each shift.
- Followed established routes for picking up and dropping off customers safely.
- Maintained a safe driving record by adhering to traffic laws and speed limits.
- Ensured that all passengers were wearing seatbelts while operating the shuttle bus.
- Communicated professionally with passengers and other staff members in person or over two-way radio systems.
- Greeted passengers and provided customer service at the airport.
- Inspected vehicle for mechanical items and safety issues, reporting any issues as needed.
- Provided directions to passengers regarding their destinations.
- Reported any incidents or accidents during trips immediately to supervisor.
- Maintained safe driving habits to protect property and general public on roadways.
- Cleaned, refueled and maintained vehicles to prevent delays and breakdowns.
- Communicated frequently with dispatchers regarding locations, routes and traffic conditions.
- Greeted guests, helped customers enter and exit shuttle and loaded and unloaded luggage.
- Followed safety regulations and state laws governing vehicle operation.
- Followed regular schedule of pickups for individual customers and groups.
Airport Shuttle Driver
everywhere transportation
Jamaica
12.2021 - Current
- Navigated airport routes to ensure timely passenger pickups and drop-offs.
- Trained new drivers on operational procedures and customer interaction standards.
- Provided courteous customer service throughout the duration of each trip.
- Greeted passengers upon arrival and ensured a positive customer experience.
Education
GED -
Mid Manhattan Adult Learning Center
New York, NY10-2014
Skills
- Vehicle inspection
- Route navigation
- Schedule coordination
- Customer service
- Safety compliance
- Emergency response
Certification
- cdl-new york state class b
Timeline
Shuttle Bus Driver
ABM Industries
09.2022 - Current
Airport Shuttle Driver
everywhere transportation
12.2021 - Current
GED -
Mid Manhattan Adult Learning Center