Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gerald Rougeau

Fort Worth

Summary

With a proven track record at HD Supply, I enhanced warehouse efficiency and trained teams, demonstrating strong leadership and attention to detail. Expert in warehouse safety and certified forklift driving, I significantly improved process accuracy and team productivity, embodying a blend of technical proficiency and soft skills crucial for operational excellence.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Lead Receiver

HD Supply
07.2021 - Current
  • Maintained accurate records of received goods, ensuring proper documentation for accountability purposes.
  • Enhanced warehouse efficiency by implementing streamlined receiving processes and procedures.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Sorted and delivered materials to different work areas and staff.
  • Identified damaged or missing items upon receipt, promptly reporting issues to relevant parties for resolution.
  • Collaborated with team members to unload deliveries, optimizing time management and workflow.
  • Trained new staff members on receiving procedures, fostering a cohesive and efficient team dynamic.
  • Ensured timely processing of inbound shipments by prioritizing tasks and delegating responsibilities effectively.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Resolved shipping issues promptly, minimizing impact on delivery schedules and customer relations.
  • Trained new staff on warehouse procedures, ensuring high standard of workmanship and safety practices.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Trainer

Danone
11.2014 - 10.2020
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Provided coaching and mentoring to employees.
  • Trained and mentored 100 new personnel hired to fulfill various roles.
  • Collaborated with subject matter experts to create accurate training content.
  • Enhanced trainee engagement through interactive workshops and hands-on activities.
  • Streamlined processes for creating, updating, and distributing training materials, resulting in significant time savings for staff members involved in these tasks.
  • Developed customized training materials for various industries, ensuring relevance to the target audience.
  • Developed job-specific competencies and performance standards.
  • Created and oversaw forklift training programs for operations.
  • Learned and adapted quickly to new technology and software applications.

Non-CDL Delivery Driver

Ryder Logistics
01.2012 - 09.2014
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed inventory within the truck, ensuring accurate counts and proper organization of products.
  • Safely navigated various types of road conditions, adjusting driving styles accordingly to maintain safety standards.
  • Resolved customer complaints quickly, maintaining a high level of professionalism at all times.
  • Collaborated with dispatchers to optimize routes for timely deliveries and fuel efficiency.
  • Developed strong relationships with customers, addressing concerns and ensuring repeat business.
  • Provided clear communication with team members to ensure smooth operations during deliveries.
  • Inspected load security and checked for damages.
  • Maintained a clean driving record while transporting goods safely and efficiently.

Non-CDL Delivery Driver

Chicken Express
04.2009 - 12.2011
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed inventory within the truck, ensuring accurate counts and proper organization of products.
  • Participated in ongoing training opportunities to stay current on industry regulations, trends, and best practices in non-CDL transportation services.
  • Safely navigated various types of road conditions, adjusting driving styles accordingly to maintain safety standards.
  • Resolved customer complaints quickly, maintaining a high level of professionalism at all times.

Warehouse Forklift Operator

Chicken Express
02.2008 - 04.2009
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Reduced product damage by performing routine forklift maintenance and safety checks.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Supported the shipping department with prompt loading and unloading tasks utilizing a variety of specialized attachments on the forklift as needed.

Tank Operator

United States Marine Corps
08.2004 - 10.2007
  • Provided expert guidance on tank operation techniques, sharing valuable insights gained through years of hands-on experience.
  • Kept operations in compliance with company, safety and legal requirements.
  • Completed frequent inspections to identify and resolve problems affecting performance.
  • Used evaporator systems to achieve desired moisture concentrations in different products and production byproducts.
  • Helped managers make accurate decisions by tracking deviations from production targets with daily logs.
  • Assisted in emergency response situations, utilizing extensive knowledge of safety protocols to minimize potential hazards.
  • Demonstrated strong teamwork skills while working alongside other operators to complete large-scale projects efficiently.

Education

GED -

Saint Augustine
Fort Worth, Texas
03-2004

Skills

  • Warehouse safety
  • Order picking
  • Shipping and receiving
  • Labeling and packaging
  • Warehouse operations
  • Barcode scanning
  • Self-motivated and independent
  • Attention to detail
  • Certified forklift driver
  • Data entry
  • Warehouse software systems
  • Shipping documentation
  • Microsoft Office Suite
  • Pallet jack use
  • Customer service
  • Multitasking

Certification

  • Forklift Certification

Timeline

Lead Receiver

HD Supply
07.2021 - Current

Trainer

Danone
11.2014 - 10.2020

Non-CDL Delivery Driver

Ryder Logistics
01.2012 - 09.2014

Non-CDL Delivery Driver

Chicken Express
04.2009 - 12.2011

Warehouse Forklift Operator

Chicken Express
02.2008 - 04.2009

Tank Operator

United States Marine Corps
08.2004 - 10.2007

GED -

Saint Augustine

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Gerald Rougeau