Gerald Sansone
Loves Park,IL
Summary
Dedicated security professional with extensive experience at Security Pro Intel, excelling in public safety and conflict de-escalation. Proven track record in implementing access control measures and enhancing facility protection. Recognized for maintaining high client satisfaction through exceptional service and effective communication, ensuring timely and accurate legal document delivery.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Armed Security Officer (corporal)
Security Pro Intel
Loves Park, IL
11.2024 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify potential security risks and breaches.
- Responded promptly to alarms and emergencies, coordinating with law enforcement as needed.
- Maintained accurate logs of daily activities, incidents, and observations for reporting purposes.
- Assisted in training new security staff on protocols and procedures for incident response.
- Implemented access control measures to regulate entry points and enhance facility security.
Private Process Server
Security Pro Intel
Loves Park, IL
11.2024 - Current
- Delivered legal documents promptly to ensure compliance with court deadlines.
- Maintained detailed records of service processes for accurate case management.
- Collaborated with legal teams to confirm service requirements and address challenges.
- Utilized GPS technology for efficient route planning and timely deliveries.
- Provided proof of service in form of affidavit.
- Upheld ethical standards by maintaining confidentiality of sensitive client information at all times.
- Achieved high success rate in locating hard-to-find individuals through diligent research efforts using public records databases and other resources.
- Handled conflict resolution professionally when encountering confrontational situations during document deliveries, maintaining composure under pressure.
- Increased client satisfaction by efficiently serving legal documents in a timely and professional manner.
- Strengthened relationships with clients through exceptional customer service and prompt responses to inquiries.
- Researched defendants' schedules, social media, and analyzed personal records to locate defendants.
Skills
Public safety
Body armor usage
Report writing
Guest relations
Incident documentation
Surveillance monitoring
De-escalation techniques
Facility protection
Perimeter security
CCTV monitoring
Conflict de-escalation
Defensive tactics
Arrest procedures
Access control
Emergency response
Crowd control
Certification
As a security officer I possessed my Illinois perc, fcc, and Illinois ccl.
I also possess my Wisconsin PSP card.
Also taser trained , oc and defensive tactics certified
Timeline
Armed Security Officer (corporal)
Security Pro Intel
11.2024 - Current
Private Process Server
Security Pro Intel
11.2024 - Current