Summary
Overview
Work History
Education
Skills
Accomplishments
Computer Work
Timeline
Generic

Gerald Singleton

Tampa

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Wawa
08.2022 - 09.2023
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Warehouse Worker

Simos Warehouse
01.2022 - 03.2023
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Collaborated with team members to complete complex projects on schedule and within budget constraints.
  • Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Consistently lifted materials weighing as much as [50] pounds.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Safely and securely loaded items to prevent damage during transport.
  • Kept work areas neat, clean and free from debris.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Followed orders precisely for correct items, sizes and quantities.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Prepared and checked outbound shipments for accuracy.

Solar Energy Consultant

Vision Solar Of New Jersey
05.2021 - 12.2022
  • Educated clients on the benefits of solar energy, resulting in higher conversion rates from initial inquiries to closed deals.
  • Strengthened client relationships through exceptional communication skills and a commitment to understanding individual needs.
  • Gathered information from prospective customers to identify solar energy needs.
  • Followed-up with warm prospects to deepen connections and convert leads.
  • Gave smooth and successful presentations at customer locations.
  • Worked out in field about 300 days per year focused on going door-to-door to meet potential customers.

Education

Associate of Arts - Computer Engineering Technology

The Art Institute of Philadelphia
Philadelphia, PA
06.2022

Skills

  • Time Management
  • Store Opening and Closing
  • Providing Feedback
  • Product and Service Sales
  • Customer Assistance
  • Truck Unloading
  • Teamwork and Collaboration
  • Stocking and Receiving
  • Conflict Resolution
  • Stockroom Upkeep
  • Belt Conveyors
  • Available Nights, Weekends and Holidays
  • Building Customer Loyalty
  • Item Ticketing and Pricing

Accomplishments

  • Supervised team of [20] staff members at warehouse.
  • Multiple Employee's of the month

Computer Work

Very well versed in photoshop, gaming and fixing

Timeline

Retail Sales Associate

Wawa
08.2022 - 09.2023

Warehouse Worker

Simos Warehouse
01.2022 - 03.2023

Solar Energy Consultant

Vision Solar Of New Jersey
05.2021 - 12.2022

Associate of Arts - Computer Engineering Technology

The Art Institute of Philadelphia

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Gerald Singleton