Gerald Singleton
Tampa
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Wawa
631 Mullica Hill Road Mullica Hill, NJ 08062
08.2022 - 09.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Managed cash register after end of shift to balance and record accurate transactions.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Warehouse Worker
Simos Warehouse
111 Main St Suite 5, East Brunswick, NJ 08816
01.2022 - 03.2023
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Collaborated with team members to complete complex projects on schedule and within budget constraints.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Consistently lifted materials weighing as much as [50] pounds.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Safely and securely loaded items to prevent damage during transport.
- Kept work areas neat, clean and free from debris.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Followed orders precisely for correct items, sizes and quantities.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Prepared and checked outbound shipments for accuracy.
Solar Energy Consultant
Vision Solar Of New Jersey
N/A
05.2021 - 12.2022
- Educated clients on the benefits of solar energy, resulting in higher conversion rates from initial inquiries to closed deals.
- Strengthened client relationships through exceptional communication skills and a commitment to understanding individual needs.
- Gathered information from prospective customers to identify solar energy needs.
- Followed-up with warm prospects to deepen connections and convert leads.
- Gave smooth and successful presentations at customer locations.
- Worked out in field about 300 days per year focused on going door-to-door to meet potential customers.
Education
Associate of Arts - Computer Engineering Technology
The Art Institute of Philadelphia
Philadelphia, PA06.2022
Skills
- Time Management
- Store Opening and Closing
- Providing Feedback
- Product and Service Sales
- Customer Assistance
- Truck Unloading
- Teamwork and Collaboration
- Stocking and Receiving
- Conflict Resolution
- Stockroom Upkeep
- Belt Conveyors
- Available Nights, Weekends and Holidays
- Building Customer Loyalty
- Item Ticketing and Pricing
Accomplishments
- Supervised team of [20] staff members at warehouse.
- Multiple Employee's of the month
Computer Work
Very well versed in photoshop, gaming and fixing
Timeline
Retail Sales Associate
Wawa
08.2022 - 09.2023
Warehouse Worker
Simos Warehouse
01.2022 - 03.2023
Solar Energy Consultant
Vision Solar Of New Jersey
05.2021 - 12.2022
Associate of Arts - Computer Engineering Technology
The Art Institute of Philadelphia