Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Work Availability
Interests
Timeline
SoftwareEngineer

Gerald Villaver

The Woodlands,Texas

Summary

Driven Systems Administrator with 20+ years of experience in software implementation and maintenance in content and document management. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.

Overview

4
4
Certifications
29
29
years of professional experience

Work History

System Administrator

Noble Energy, Inc
Houston, Texas
11.2013 - Current
  • Manages global enterprise content management system, FileNet P8 including over 35 virtual Windows and Linux servers in hyperconverged infrastructure environments.
  • Implemented, configured, and supports dependent applications including IBM Websphere, IBM Workplace, IBM Content Navigator, IBM Enterprise Records, idox McLaren, Kofax Capture, and Oracle EBS while supporting over 2,800 global end users across 22 business units.
  • Manages over 200 corporate eDiscovery litigations using Microsoft O365 eDiscovery, IBM technologies including IBM Atlas, IBM Content Collector, IBM eDiscovery Manager, and IBM eDiscovery Analyzer.
  • Partnered with external counsels to securely deliver case files and documents required for depositions.
  • Manages, configures, and supports IBM License Metric Tool (ILMT) used to calculate, analyse, and report license usage against IBM assets installed at Noble.
  • Realized annual cost savings of $150k in licensing costs by reporting against ILMT and negotiating service and support agreements.
  • Administrator for Bentley Systems, web-based workflow collaboration tool used to manage engineering and construction content.

Manager of Enterprise Applications

Homeward Residential, Inc, American Home Mortgage Servicing, Inc
Coppell, Texas
05.2008 - 11.2013
  • Managed global development of corporate portal initiatives supporting 250,000 borrowers,1,700 call center agents, and 2,500 associates.
  • Managed and supported servicing and origination ingestion workflow solutions using IBM FileNet, Oracle WebLogic, Kofax Capture , Imagine Solutions Encapture, LPS, and Microsoft .NET technologies.
  • Managed loan acquisition image file conversions from CitiBank (150k loans), Bank of America (50k+ loans), and Chase Mortgage (19k+ loans).
  • Development manager over investor contracts and power of attorney database supporting 1,700 end users.
  • Technical architect for AHMSI’s content management storage migration from Irvine, CA and Las Vegas, NV data centers to Dallas, TX datacenter.

Information Technology Manager

Option One Mortgage Corporation
Irvine, California
08.2002 - 05.2008
  • Managed global enterprise content management system, FileNet P8 for several business units including Origination, Servicing, Tax and Escrow, Human Resources, Legal, Payment Administration, and Accounting.
  • Designed and implemented loan modification ingestion workflow solution using IBM, Oracle, Kofax, and Microsoft .NET technologies.
  • Designed, implemented, and supported custom loan origination workflow system to process 100K loan file acquisition.
  • Designed and implemented secured web based external transmission portal for over 1,500 investors, due diligence firms, and 3rd party vendors.
  • Managed and implemented custom broker maintenance business unit workflow system using IBM and Oracle technologies.

Senior Technology Consultant

United States Superior Court
Santa Ana, California
10.2001 - 06.2002
  • Planned, tested, and implemented content management upgrades to satisfy compliance and security audits across 7 disparate court systems using IBM technologies.
  • Audited court system workflow business processes and provided recommendations to county court leaders for cost savings and minimize redundancies.
  • Provided knowledge transfer and best practices methodologies to system administrators to efficiently maintain their applications.

Technical Manager

Inforte Corporation
Irvine, California
03.1998 - 04.2002
  • Led teams on delivering enterprise solutions including Oracle Siebel, IBM FileNet, OpenText Documentum, Hyland Onbase, and Intelligent Capture.
  • Technical resource for pre-sales presentations and proof of concepts for potential clients and partners.
  • Delivered projects using best practice methodologies including - User Design and Architecture, Detailed Design and Interface, System Testing, User Acceptance, Rollout, Deployment, Post Production Reviews, Support, and Sunset Reviews.
  • Systems Administrator with duties including network architecture, IP connectivity, monitoring VPN and firewall security, database implementation, server and database tuning, data backups, and provided technical support for global user base.

Senior Technical Consultant

Micros Systems, Incorporated
Columbia, Maryland
06.1995 - 03.1998
  • Conducted pre-sales knowledge briefings with prospects, clients, internal staff, and leaders on Point of Sale (POS) hardware and software products (i.e., 2700, 3700, and 8700 series).
  • Developed and configured POS interfaces using .NET technologies on Windows and UNIX based OS platforms.
  • Led product installations for national accounts and district offices.
  • Alpha and beta tester for 3700 product line and deployed and managed first national implementation.
  • Integrated Micros’ POS enterprise applications with leading property management and back office systems.
  • Product based training instructor for new employees and customers.

Team Leader

The Disney Company
Anaheim, California
04.1992 - 05.1995
  • Implemented food and beverage cost control models via Cbord POS to build metrics for menu item prices and forecast future entrée selections.
  • Led conversion of POS systems to unified platform supporting all theme park food and beverage operations.
  • Performed employee training and annual reviews based on Disney’s “Performance Excellent” Methodology.
  • Consulted for Disney’s Theme Park Operation – Computer Information Systems unit.

Education

Bachelors of Science - Hospitality Management, Computer Information Systems

California State Polytechnic University
05.1995 - 05.1995

Skills

IBM FileNet P8, IBM Websphere, Open TextDocumentum, Captiva, Kofax

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Certification

IBM Websphere Application Server (active)

Affiliations

  • IBM Websphere Customer Advisory Board
  • AIIM Professional Member
  • ARMA International

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Nationally Accredited Interscholastic Coach - Track and Field

SSI Certified Open Water Scuba Diver

Certified Crisis Chaplain for Texas Department of Criminal Justice (TDCJ) Prison Ministry

Youth Core Leader of Faith Formation

Eucharistic Minister for CHI St Luke’s Hospital

Timeline

System Administrator

Noble Energy, Inc
11.2013 - Current

Manager of Enterprise Applications

Homeward Residential, Inc, American Home Mortgage Servicing, Inc
05.2008 - 11.2013

Information Technology Manager

Option One Mortgage Corporation
08.2002 - 05.2008

Senior Technology Consultant

United States Superior Court
10.2001 - 06.2002

Technical Manager

Inforte Corporation
03.1998 - 04.2002

Senior Technical Consultant

Micros Systems, Incorporated
06.1995 - 03.1998

Bachelors of Science - Hospitality Management, Computer Information Systems

California State Polytechnic University
05.1995 - 05.1995

Team Leader

The Disney Company
04.1992 - 05.1995

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