Gerald Wilson
Lynnwood,WA
Summary
A computer science student set to graduate in August 2023. Enthusiastic about technology and willing to learn and stay on the cutting edge in order support a company's IT needs.
Overview
3
3
years of professional experience
1
1
Certificate
Work History
Volunteer
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Coordinated food, clothing and household items for disadvantaged individuals and families.
- Engaged in community outreach to aid program mission centered on community support and enrichment.
Uber Partner
Uber
Seattle, WA
04.2015 - 03.2018
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Worked extra hours to achieve company coverage during periods of low driver availability due to illness, weather and other unanticipated factors.
Education
Associate of Applied Science - Computer Information Systems
Edmonds Community College
Lynnwood, WA08.2023
Skills
- Adaptability and Dependability
- Computer Skills
- Community Service
- Telephone Etiquette
- Understanding of IT services
- Continuous Learner
- Customer Service
Certification
- Certified Networking Fundamentals, Microsoft - 2021
- Certified CIS Application Specialist, Edmonds College - 2019
- Certified CIS Desktop Support, Edmonds College - 2020
- Certified CIS Intermediate Cisco Networking, Edmonds College - 2020
Timeline
Uber Partner
Uber
04.2015 - 03.2018
Volunteer
Associate of Applied Science - Computer Information Systems
Edmonds Community College
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