Gerald Woodruff

• Built strong relationships with clients through consistent communication and excellent customer service.
• Responded to customer calls swiftly to resolve issues and answer questions.
• Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
• Maintained high standards of customer service by building relationships with clients.
• Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.

• Conducted thorough needs assessments for prospective clients, identifying gaps in their current coverage plans.
• Maintained up-to-date knowledge of industry trends and regulations, ensuring compliance in all transactions.
• Provided detailed information about company insurance products.
• Developed strong relationships with clients, fostering trust and loyalty for long-term business growth.
• Educated clients on complex insurance concepts using clear language, increasing comprehension levels.

• Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
• Provided detailed information about company insurance products.
• Educated clients on complex insurance concepts using clear language, increasing comprehension levels.
• Boosted policy sales through effective communication of product benefits and features.
• Delivered informative presentations at community events, raising awareness about insurance products and services offered by the agency.

• Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
• Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
• Demonstrated strong knowledge of geography and local roads for optimal route selection.
• Communicated with customers to provide delivery updates and confirm delivery locations.
• Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.

• Provided detailed information about company insurance products.
• Implemented marketing strategies to generate new leads and expand the client base.
• Educated clients on complex insurance concepts using clear language, increasing comprehension levels.
• Set up policies and completed all documentation.
• Maintained high standards of customer service by building relationships with clients.
• Researched and identified potential new markets.

Experienced in providing coordination and analysis of all costs, pricing and revenues associated with bids and proposals.

Provided analysis fo Requests for Proposal/Requests for Quotes (FRP/FRQ) for price proposal requirements, generated cost analysis, and ensured compatibility with company pricing systems.

Evaluated business strategies and pricing related to proposals, identified areas of potential profitability and risk.

Assisted in preparing Best and Final Offers (BAFO) and made recommendations on the financial impact of terms and conditions trade-offs.

Worked closely with engineering, manufacturing and purchasing departments to obtain cost data.

Monitored trends and effects of price changes.