Geralda Swaringen
Rock Hill,SC
Summary
Well-qualified professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Certified Occupational Therapy Assistant
Therapy World Pediatric Clinic/Contractor
04.2025 - Current
- Managed caseloads effectively while maintaining a focus on quality care delivery for each patient served.
- Helped improve fine motor, visual perception and sensory processing skills.
- Improved patient outcomes by implementing individualized treatment plans and collaborating with interdisciplinary teams.
- Adapted treatment approaches according to individual patient preferences, ensuring engagement in the therapeutic process.
- Collaborated with supervising Occupational Therapists to evaluate treatment effectiveness, making necessary adjustments for optimal results.
Gig Worker
Independant
11.2023 - 03.2025
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Reported defective products or machinery to supervisor.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Benefits Verification Specialist
AmerisourceBergen (Contract)
11.2022 - 01.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Consulted with outside parties to resolve discrepancies and create expert solutions.
- Maintained up-to-date knowledge of product and service changes.
- Provided excellent customer care by responding to requests.
- Correspond with Insurance Companies to verify customers benefits
- Liaison between customer and Insurance Company
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Real Estate Salesperson
Bloom Realty
10.2018 - 12.2022
- Communicate with clients to understand property needs and preferences.
- Write listings detailing and professionally highlighting property features to increase sales chances.
- Coordinate appointments to show marketed and not listed properties.
- Follow up with prospective buyers regarding incentives from builder and new developments in surrounding area.
- Work closely with clients to facilitate appropriate loans, inspections and credit reports.
- Advise and inform prospective clients on current market activities and conditions.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Prepare homes for client arrivals during open house events and established signage and wayfinding aids.
- Advise sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
- Educate clients by delivering explanations of short sales processes, mortgage loan processing and foreclosures.
- 100% Onboarding of New staff
- Raised Customer Satisfaction 48%
Certified Occupational Therapy Assistant
Heritage Healthcare
09.2003 - 01.2020
- Assisted with retraining of basic daily living activities.
- Helped improve fine motor, visual perception and sensory processing skills.
- Educated patients and families on conditions, treatments and home exercises.
- Provided direct occupational therapy services in both Inpatient and Outpatient settings.
- Advocated for all patients' health, safety and rights.
- Provided compassionate care to patients with debilitating conditions.
- Assisted patients with functional mobility and daily tasks to increase comfort and reduce disability.
- Supported and built caring relationships with patients with developmental and cognitive disorders, such as Autism Spectrum Disorders, Down Syndrome, developmental delay and dementia.
- Educated patients on safe and effective use of therapy equipment, such as pulleys, weights and inclined surfaces.
- Evaluated treatment progress and adjusted to achieve maximum benefit.
- Implemented treatment interventions to support individual objectives in daily living, clinical, educational and vocational areas.
- Helped determine realistic treatment goals and adjusted steps based on patient progress.
- Provided support to help patients adjust to new physical or cognitive limitations.
Education
Associate of Applied Science - Occupational Therapy Assisting
Stanly Community College
Albemarle, NCSkills
- Flexibility
- Dependability
- Active Listening
- Teamwork
- Problem Solving
- Buyer/Seller and Investor Representation
- Contract Preparation
- Comparative Market Analysis
- Analytical and Logical Thinking
- Negotiation Management
- Time Management
- Conflict Resolution
- Creativity
- Customer Satisfaction
- Legal Requirements Compliance
- Accounting and Bookkeeping
- Operational Procedures
- Data Entry
- Operational Efficiency
- Customer Care
- Team Goals
- Patient Data Management Systems
- Electronic Filing System
- Verbal and Written Communication
- Daily Logs
- Insurance Terminology
- Medical Terminology
- Excel
- Sharepoint
- Database
Certification
- Licensed Real Estate Salesperson
- Medical Office Assisting Certificate
Timeline
Certified Occupational Therapy Assistant
Therapy World Pediatric Clinic/Contractor
04.2025 - Current
Gig Worker
Independant
11.2023 - 03.2025
Benefits Verification Specialist
AmerisourceBergen (Contract)
11.2022 - 01.2023
Real Estate Salesperson
Bloom Realty
10.2018 - 12.2022
Certified Occupational Therapy Assistant
Heritage Healthcare
09.2003 - 01.2020
Associate of Applied Science - Occupational Therapy Assisting
Stanly Community College
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