Expert Sales Leader equipped with proven skills in building and leading successful sales strategies. Offers deep understanding of the IT market and current trends. Adapts easily to changing conditions with flexible, forward-thinking style.
Overview
35
35
years of professional experience
1
1
Certification
Work History
zStack Sales Leader
IBM Corporation
01.2022 - Current
First line sales manager responsible for both mainframe hardware and software sales results
Ensuring team engagement in key sales plays, including the four pillars of software solutions, are aligned with Ecosystem partners, and bringing thought leadership based on sales and technical understanding of client initiatives and problems.
Led a high-performing sales team, providing motivation and guidance to exceed targets consistently.
Streamlined the sales process with effective CRM utilization and data analysis, improving overall efficiency.
Enhanced product knowledge within the sales team through continuous training and workshops.
Expanded market share by identifying potential customers and developing tailored solutions to meet their needs.
Negotiated contracts skillfully, ensuring mutually beneficial terms for both clients and the company.
Client Technical Manager
IBM Corporation
01.2015 - 01.2022
Responsible for leading and inspiring technical professionals for System Z
First line technical manager for the US Financial Services Market
Building team skills and ensuring engagement across key technical platform areas such as: Capacity analysis, resiliency, data set encryption and key management
OI creation and progression aligned to key client initiatives
Ensure the team delivers on business commitments and results
In 2017, coordinated and ran the Pervasive Encryption rollout with z14 for all markets in North America
Including enablement, tracking, workshops and ongoing client deployment.
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
Launched new products and services with thorough market research, leading to increased revenue growth.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Enterperprise Server Manager
IBM Corporation
10.2002 - 01.2015
Responsible for all hardware platforms including Intel, Power, Mainframe, and IBM storage
This leadership role alignes IBM solultions to client application, network, and data needs
Coordinates individual brand sellers to deliver proposals based on architectural and CFO direction from the client
High Performance Computing (Blue Waters SPC) Project advisor.
Collaborated with cross-functional teams to develop effective server management strategies and identify areas for improvement.
Trained junior team members on server management techniques and procedures, fostering a culture of continuous learning within the team.
Evaluated new tools/software products regularly as part of ongoing efforts to adopt emerging trends in server management landscape.
Managed relationships with external vendors/partners effectively to ensure timely delivery of hardware/software resources required for supporting server infrastructure.
Senior Client Representative
IBM Corporation
06.1998 - 09.2002
Responsible for marketing IBM solutions at various organizational levels within Public Safety and Justice Government agencies
Achieved high customer satisfaction levels and marketing excellence recognition
Netfinity (X-Series) Client Rep
Hired onto the Client Team to increase market share for Intel (Netfinity) servers
Increased revenue by 40% in the first year by teaming with Client organization and structuring financial solutions to meet budget restrictions.
Enhanced client satisfaction by providing timely and accurate information on products and services.
Established strong relationships with key clients, leading to increased trust and loyalty.
Maximized revenue growth by identifying new business opportunities within existing accounts.
Developed a comprehensive understanding of client objectives, enabling tailored solutions for their specific needs.
Managed a diverse portfolio of clients, maintaining high levels of customer satisfaction and retention.
Implemented effective problem-solving techniques to address complex client issues in a timely manner.
Senior Solutions Representative
Novanis Solutions
07.1989 - 03.1998
Focus on Servers, Networking design and sales
Was the IBM Focal for business partner sales in Unix (RS6000) in 1995 and 1996, while leading all reps in server and software sales
Coached new hires in the services divisions
Design and sell networking infrastructure, storage, and software
Responsible for pricing and profitability of all deals
Pursued and won multi-million dollar clients.
Contributed to team sales goals by upselling products and services to customers.
Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
Improved client retention rates by building strong relationships and offering personalized solutions to their needs.
Managed a diverse portfolio of clients, ensuring that each received tailored solutions aligned with their specific requirements.
Played a key role in securing lucrative contracts through effective negotiation tactics and relationship-building efforts with prospective clients.
Education
Areas of study: Computer Science with enterprise systems. Including, system design, network infrastructure, software programming languages including Cobol, Fortran, etc. Sales and Marketing. -
1995 Circle of Excellence – Lead all North America BPs in sales revenue.
1996 Circle of Excellence – Recognized by Compaq Computer Corporation as one of top 5 in North America. Recognized as “Nationwide Parter Sales Rep of the Year” by Ingram Micro.
1997 Top 10 Compaq partner rep in North America.
IBM 100% Club 2008, 2011, 2013, 2015.
Previous Experience
Novanis Solutions, July 1989, May 98, Senior Solutions Representative, Focus on Servers, Networking design and sales. Was the IBM Focal for business partner sales in Unix (RS6000) in 1995 and 1996, while leading all reps in server and software sales. Coached new hires in the services divisions. Design and sell networking infrastructure, storage, and software. I was responsible for pricing and profitability of all deals.
Timeline
zStack Sales Leader
IBM Corporation
01.2022 - Current
Client Technical Manager
IBM Corporation
01.2015 - 01.2022
Enterperprise Server Manager
IBM Corporation
10.2002 - 01.2015
Senior Client Representative
IBM Corporation
06.1998 - 09.2002
Senior Solutions Representative
Novanis Solutions
07.1989 - 03.1998
Areas of study: Computer Science with enterprise systems. Including, system design, network infrastructure, software programming languages including Cobol, Fortran, etc. Sales and Marketing. -