Geraldine Castillo

Administrative Assistant

Rainbow Montessori Child Development Center

07.2002 - Current

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry.
Greeted incoming parents professionally and provided friendly, knowledgeable assistance.
Provided clerical support to company employees by copying, faxing, and filing documents.
Responded to inquiries from callers seeking information.
Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
Safeguarded students information by maintaining strict confidentiality in handling sensitive documents and records.
Maintained inventory of office supplies and placed orders.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Volunteered to help teachers with special projects of varying degrees of complexity.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Assisted parents with registration and enrollment processes
Managed students' records and provide copies for smooth transfer
Built and maintained excellent communication relationships with current and incoming parents through timely response to inquiries