Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Geraldine Creasy

Levittown,PA

Summary

Dedicated DSP with 5+ years experience, who's a conscientious, sensitive and hard working individual who wants to use all my skills and knowledge to make a difference in people's lives.


Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.


I come from a direct care and coordinator background and would like to gain experience of working in the care sector at a managerial level.


Overview

16
16
years of professional experience
1
1
Certification

Work History

Paraprofessional

Bucks County Intermediate Unit
12.2024 - Current
  • Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
  • Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
  • Collaborated with teacher to create customized classroom environment integral to students' needs.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Interacted physically and verbally with students throughout each day.

Home Health Aide

Help@Home
01.2024 - 05.2024
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.

Job Coach

Reaching Beyond Limits
08.2023 - 01.2024
  • Provided coaching and mentoring to employees.
  • Trained and mentored new personnel hired to fulfill various roles.
  • Encouraged clients to explore new career paths, leading to successful career transitions for many.
  • Advocated on behalf of clients with potential employers, increasing job placement success rates.

Direct Support Professional

Keystone Human Services
07.2018 - 01.2023
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Assisted disabled clients to support independence and well-being.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Transported clients to medical and dental appointments to provide support.
  • Served as a reliable point of contact for family members, maintaining open lines of communication about client progress and addressing any concerns promptly.
  • Managed crisis situations effectively, maintaining calm and ensuring safety of clients and staff.
  • Conducted daily documentation of clients' progress and incidents, maintaining accurate and up-to-date records.
  • Administered medication under supervision, ensuring adherence to healthcare plans.
  • Handled incoming mail, bills and invoices and completed appropriate actions.

Residential Coordinator

Keystone Job Corps Center
02.2017 - 11.2017
  • Recruited, hired, and trained employees, providing day-to-day direction and guidance.
  • Assisted residents in resolving conflicts or disputes amicably through effective mediation techniques when required.
  • Enforced policies and safety standards through building and room rounds.
  • Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
  • Supported personal needs of residents dealing with diverse conditions.
  • Provided crisis management and intervention during emergency situations.
  • Coordinated activities and events to create safe, positive and inclusive environment.
  • Responded to student inquiries and concerns, offering support and guidance.
  • Monitored student behavior and responded to disciplinary issues in accordance with established policies.
  • Facilitated smooth transition of new students into residential program.
  • Mentored and coached students to foster positive relationships and encourage successful academic achievement.
  • Promoted culture of respect and understanding among students.
  • Conducted weekly meetings with students to review goals, address issues and provide support.
  • Evaluated student progress to identify areas of improvement and provide feedback.

School Security Officer

Hazleton Area School District
10.2014 - 06.2016
  • Conducted thorough investigations of incidents, leading to improved security measures.
  • Enhanced school safety by performing regular patrols and monitoring security cameras.
  • Maintained accurate records of security-related activities, contributing to informed decision-making processes by administrators.
  • Collaborated with local law enforcement agencies to maintain a secure school environment.
  • Provided support during emergency situations, ensuring the well-being of students and staff members.
  • Implemented timely interventions with students displaying concerning behaviors to decrease occurrences of future incidents.
  • Assisted with traffic control during peak drop-off and pick-up times, promoting a safe flow of vehicles on campus.
  • Responded promptly to reported concerns or incidents, addressing issues effectively and efficiently.
  • Participated in ongoing training sessions for continuous improvement in safety protocols and procedures.
  • Documented safety and security incidents using preset guidelines and methods.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Investigated suspicious activities and persons to maintain security of premises.

Residential Advisor

Keystone Job Corps Center
03.2013 - 09.2014
  • Assisted students in handling tough situations to resolve problems.
  • Monitored common areas and enforced quiet hours, promoting a respectful living environment for all residents.
  • Collaborated with fellow Residential Advisors to plan and host engaging social events for residents.
  • Enforced rules and regulations to maintain order and safety in residence hall.
  • Provided supervision for cafeteria, laundry and special activities of facility.

Warehouse

Temporary Staffing Agencies
03.2010 - 02.2013

Worked At

Sargent Art

Dial inc

Amazon

  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Civil Clerk/Prothonotary

Bradford Commissioners
09.2009 - 03.2010
  • Contributed to a professional courthouse environment by maintaining orderly files and workspaces for staff use.
  • Delivered reliable administrative support by efficiently managing court correspondence, filing systems, and inventory control.
  • Supported judges and attorneys with well-organized documentation, ensuring smooth court proceedings.
  • Managed a diverse caseload, consistently meeting deadlines for filings and other required actions.
  • Maintained court dockets and updated disposition of cases after court hearings and trials.
  • Answered telephone calls, took messages and transferred calls to appropriate colleagues.
  • Prepared court documents for filing in alignment with established protocols to support compliance.
  • Prepared court orders and judgments for signature.
  • Issued various permits and licenses such as marriage, hunting or dog licenses and collected appropriate fees.

Corrections Officer/Bradford County Jail

Bradford Commissioners
02.2009 - 10.2009
  • Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
  • Supported successful emergency response efforts by participating in regular drills and training exercises.
  • Prevented contraband introduction through diligent cell searches and visitor screenings.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
  • Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
  • Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
  • Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Booked new inmates into facility and processed inmates for release.

Civil Clerk/Paid Internship/District Attorney

Bradford County Commissioners
09.2008 - 01.2009
  • Contributed to a professional courthouse environment by maintaining orderly files and workspaces for staff use.
  • Delivered reliable administrative support by efficiently managing court correspondence, filing systems, and inventory control.
  • Provided assistance to attorneys and court personnel in courtroom
  • Answered telephone calls, took messages and transferred calls to appropriate colleagues.
  • Prepared court orders and judgments for signature.

Education

Bachelor of Science - Criminal Justice

Capella University
Minneapolis, MN

Associate of Science - Criminal Justice/Sociology

LackawannaCollege
Towanda, PA

High School Diploma -

Octorara High School
Atglen, PA
06-1986

Skills

  • Behavior management
  • Effective communication
  • Helping students with special needs
  • Small group and individual assistance
  • Calm and patient demeanor
  • CPR and first aid
  • Documentation
  • Emotional support
  • Relationship building
  • Behavior improvements
  • Social skills training
  • Behavior modification
  • Progress monitoring
  • Crisis management
  • Crisis intervention
  • Life skills training
  • Note-taking assistance
  • Safety

Certification

  • First Aid, CPR, and AED Certification - American Red Cross.
  • Physical Restraint Training Certificate – Crisis Prevention Institute or similar bodies.

Timeline

Paraprofessional

Bucks County Intermediate Unit
12.2024 - Current

Home Health Aide

Help@Home
01.2024 - 05.2024

Job Coach

Reaching Beyond Limits
08.2023 - 01.2024

Direct Support Professional

Keystone Human Services
07.2018 - 01.2023

Residential Coordinator

Keystone Job Corps Center
02.2017 - 11.2017

School Security Officer

Hazleton Area School District
10.2014 - 06.2016

Residential Advisor

Keystone Job Corps Center
03.2013 - 09.2014

Warehouse

Temporary Staffing Agencies
03.2010 - 02.2013

Civil Clerk/Prothonotary

Bradford Commissioners
09.2009 - 03.2010

Corrections Officer/Bradford County Jail

Bradford Commissioners
02.2009 - 10.2009

Civil Clerk/Paid Internship/District Attorney

Bradford County Commissioners
09.2008 - 01.2009
  • First Aid, CPR, and AED Certification - American Red Cross.
  • Physical Restraint Training Certificate – Crisis Prevention Institute or similar bodies.

Bachelor of Science - Criminal Justice

Capella University

Associate of Science - Criminal Justice/Sociology

LackawannaCollege

High School Diploma -

Octorara High School
Geraldine Creasy