Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Geraldine De La Cruz Encarnación

Brooklyn,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

4
4
years of professional experience
2021
2021
years of post-secondary education

Work History

Restaurant Depot

Assistant manager ,front end supervisor
Wilkes-Barre, Pennsylvania
09.2024 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.

Unipro

Picker
Hillside, New Jersey
10.2023 - 06.2024
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Assistant Deli Manager

Key Food Supermarket
Brooklyn, New York
06.2022 - 10.2023
  • Assisted in managing deli operations and staff scheduling.
  • Ensured compliance with food safety and sanitation guidelines.
  • Trained new team members on deli procedures and customer service.
  • Maintained inventory levels and ordered supplies as needed.
  • Collaborated with management to implement promotional displays and product placement.
  • Monitored equipment performance and reported maintenance needs promptly.
  • Supported team in achieving daily production goals and quality standards.

El rey V restaurant

Cashier
Brooklyn, New York
04.2021 - 07.2022
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Modern Languages Mention Tourism -

UAPA
Santiago ,
09.2018 - 09.2021

English Immersion Program
Monseñor Nouel , Bonao

Skills

  • Food safety compliance
  • Inventory management
  • Customer relationship management
  • Staff training
  • Customer service
  • Organizational skills
  • Active listening
  • Collaboration
  • Excellent communication
  • Organization and time management
  • Problem-solving
  • Planning
  • Maintenance & repair
  • Relationship building
  • Verbal communication
  • Social perceptiveness
  • Flexible and adaptable
  • Service excellence
  • Conflict resolution
  • Creative thinking
  • Team collaboration
  • Effective communication
  • Problem solving
  • Equipment maintenance

Languages

English
Professional
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Restaurant Depot

Assistant manager ,front end supervisor
09.2024 - Current

Unipro

Picker
10.2023 - 06.2024

Assistant Deli Manager

Key Food Supermarket
06.2022 - 10.2023

El rey V restaurant

Cashier
04.2021 - 07.2022

Modern Languages Mention Tourism -

UAPA
09.2018 - 09.2021

English Immersion Program
Geraldine De La Cruz Encarnación