GERALDINE Easley
Memphis,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Medical Office Assistant
Methodist Medical Group
04.2022 - Current
- Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.
- Schedules new appointments as needed and makes confirmation calls to patients with upcoming appointments.
- Collects co-pays and insurance data to ensure full and proper payment.
- Manages the front desk area by greeting patients and visitors and responding to request for information in person or by phone.
- Demonstrates initiative in identifying opportunities for self-development and enhancement of professional competency.
Medical Office Assistant
MMG KRAUS
09.2019 - 10.2021
- Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.
- Schedules new appointments as needed and makes confirmation calls to patients with upcoming appointments.
- Collects co-pays and insurance data to ensure full and proper payment.
- Manages the front desk area by greeting patients and visitors and responding to request for information in person or by phone.
- Demonstrates initiative in identifying opportunities for self-development and enhancement of professional competency.
Customer Service Coordinator
Baptist Endocrine Clinic
10.2013 - 09.2019
- Responded to customer needs through competent customer service and prompt problem-solving.
- Coordinated order processing, shipping, and delivery schedules to ensure timely delivery of products to customers.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volumes with exceptional professionalism, ensuring minimal wait times for customers.
- Helped trained coworkers and phone workers on how to work front desk, verify insurance and etc.
MEDICAL CODER
Consolidated Medical Practices Of Memphis
10.2012 - 08.2013
- Created and maintained up-to-date patient medical records to enable tracking history and preserve consistent information.
- Scanned and uploaded medical records into electronic medical records system.
- Coded for nursing homes, home health, hospital rounding and internal medicine.
- Post payments for charges
- ICD9, CPT and HCPCS Codes
- Greenway System
Education
Certificate - Medical Billing And Coding
Remington College
Memphis, TN04.2008
Skills
- Multitasking and Organization
- Computer Skills
- Problem-Solving
- HIPAA Regulations
- Medical Reception
- Medical Terminology
- Positive Attitude
- Insurance Verification
- Patient Scheduling
- Patient Care
Timeline
Medical Office Assistant
Methodist Medical Group
04.2022 - Current
Medical Office Assistant
MMG KRAUS
09.2019 - 10.2021
Customer Service Coordinator
Baptist Endocrine Clinic
10.2013 - 09.2019
MEDICAL CODER
Consolidated Medical Practices Of Memphis
10.2012 - 08.2013
Certificate - Medical Billing And Coding
Remington College
Similar Profiles
Michelle RaineyMichelle Rainey
Medical Assistant/Xray Tech at Methodist Medical GroupMedical Assistant/Xray Tech at Methodist Medical Group
Todd S. Motley, MDTodd S. Motley, MD
Internal Medicine Physician at Methodist Medical GroupInternal Medicine Physician at Methodist Medical Group
Sandra HernandezSandra Hernandez
Medical Assistant/Back Office Coordinator at Methodist Medical GroupMedical Assistant/Back Office Coordinator at Methodist Medical Group
ANGIE JEANS-STUMPANGIE JEANS-STUMP
CENTRAL SCHEDULING REP. at Methodist Medical GroupCENTRAL SCHEDULING REP. at Methodist Medical Group
Estefani Jisel OrtizEstefani Jisel Ortiz
Grocery Store Cashier at Emilio's GroceryGrocery Store Cashier at Emilio's Grocery