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Associate Principal Engineer

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Upbeat and friendly Customer Advocate with 5+ years of customer service experience. Talented multitasker with good prioritization, planning and conflict resolution skills. Flexible and attentive with passion for customer support.

 Dedicated customer service professional with over 17 years of experience, with a proven track record at UnitedHealthcare, excelling in problem-solving and relationship building. Adept at resolving complex issues and ensuring customer satisfaction through effective communication and conflict resolution. Skilled in medical billing and HIPAA compliance, consistently delivering high-quality support in fast-paced environments. 

Dedicated customer advocate with over 12 years of experience in enhancing customer satisfaction and resolving complex issues. Proven skills in conflict resolution, effective communication, and relationship building, consistently driving high levels of customer loyalty.

 Motivated individual seeking to explore and learn new opportunities and become part of a caring culture with opportunities to enhance both personally and professionally of skills already learned. Self-directed Customer Service professional dedicated to promoting loyalty and retention through proactive communication, effective problem-solving and personable follow-through. Utilizes company support resources, personal expertise and critical thinking skills to manage concerns independently with willingness to escalate critical issues. Offering 30 years of service-focused experience. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. 

Geraldine Galla

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Customer Advocate

Customer Service Representative

Bookkeeper

Beauty Consultant

Customer Service Representative

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Associate in Accounting - undefined

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Customer Advocate

Customer Service Representative

Bookkeeper

Beauty Consultant

Customer Service Representative

Associate in Accounting - undefined

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