Geraldine Glover

• Delivered clerical support by handling range of routine and special requirements.
• Interacted with customers by phone, email or in-person to provide information.
• Executed record filing system to improve document organization and management.

• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Investigated and resolved customer inquiries and complaints quickly.
• Recommended products to customers, thoroughly explaining details.
• Responded proactively and positively to rapid change.

• Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.

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