Summary
Overview
Work History
Education
Skills
Timeline
Generic

Geraldine Jackson

Saint Petersburg,FL

Summary

Dynamic professional with a proven track record at Aquacal, enhancing warehouse efficiency and maintaining safety protocols. Expert in box build assembly and leading teams to exceed customer expectations. Skilled in defect identification and implementing solutions, significantly improving product quality and operational processes. Adept at fostering a welcoming atmosphere and streamlining service delivery for optimal guest satisfaction.

Overview

38
38
years of professional experience

Work History

Warehouse Packer

Aquacal
06.2023 - Current
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
  • Operated tape machines, scales and label printers to package items correctly.

Head Hostess

Pride of American
11.2021 - 03.2023
  • Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
  • Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
  • Streamlined the seating process for increased efficiency and reduced wait times for guests.
  • Coordinated large parties and events, ensuring seamless service from arrival through departure.
  • Managed communication between front-of-house and back-of-house staff for smoother service during peak hours.
  • Collaborated with management to develop strategies for improving overall guest experience and increasing repeat business.
  • Utilized knowledge of menu items to provide personalized recommendations based on guest preferences or dietary restrictions.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Input orders accurately into POS terminal, split bills and accepted payments.

Sorter Operations Associate

Amazon
01.2021 - 11.2022
  • Conducted routine quality checks on sorted items, ensuring adherence to specified standards and client requirements.
  • Trained new hires on company policies and procedures, resulting in faster integration into the team.
  • Stayed up-to-date with industry trends and advancements in sorter technology, applying new knowledge to enhance workplace performance continually.
  • Adhered to safety guidelines and protocols, minimizing accidents and maintaining a secure work environment.
  • Resolved issues promptly during sorting operations, minimizing disruptions to the workflow process.
  • Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
  • Used hand-held scanners to sort items into specific categories.

Nursing Assistant

Freedom Square
06.2011 - 06.2018
  • Followed directions of licensed nurses to administer medications and treatments.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Documented patient information and care activities in electronic health record.
  • Monitored vital signs for changes in patient health, providing timely updates to nursing staff.
  • Optimized inventory management for medical supplies, preventing shortages and supporting patient care.

Quality Control Inspector

Balimoy Manufacturing
01.1987 - 08.1994
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
  • Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
  • Reduced return rates with proactive quality control measures and detailed product inspections prior to shipment.
  • Examined products for imperfections and defects.
  • Sampled products to verify compliance with standards
  • Repaired faults, reassembled products, and completed additional tests.

Education

Associate of Science - Paralegal

Florida Metropolitan University
Clearwater, FL
06.2005

Skills

Box build assembly

Wire stripping and crimping

Wiring diagrams

Testing and troubleshooting

Precision hand tools

Assembly line experience

Defect Identification

Timeline

Warehouse Packer

Aquacal
06.2023 - Current

Head Hostess

Pride of American
11.2021 - 03.2023

Sorter Operations Associate

Amazon
01.2021 - 11.2022

Nursing Assistant

Freedom Square
06.2011 - 06.2018

Quality Control Inspector

Balimoy Manufacturing
01.1987 - 08.1994

Associate of Science - Paralegal

Florida Metropolitan University

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Geraldine Jackson