GERALDINE KHO
Los Angeles,CA
Overview
22
22
years of professional experience
Work History
Supply Chain and Logistics Manager
Groundluxe LLC
01.2023 - Current
- Oversee end to end Supply Chain Operations
- Forecasting and Demand Planning for e-commerce (Amazon, Walmart, Shopify) and Retailers/ Distributors
- Created Replenishment tools and reduced overstocked and addressed out-of stock issues in inventory
- Troubleshoot Amazon issues like stranded inventory, shipment errors, and submit case /dispute for any discrepancy or errors
- Monitor capacity limits and monthly expected storage, especially during peak season and align them with shipment plan
- Review and analyze reports for Inbound shipments, transfers from Fulfillment centers, Available inventory, and days of supply in Amazon Seller Central and Implement demand planning strategies to optimize stock levels and avoid stockouts
- Oversee procurement process for components and finished goods, ensuring timely delivery from suppliers
- Cost savings initiatives for procurement that resulted in an overall 10% reduction on product cost
- Collaborate with 3PL, freight forwarders and inspection companies to optimize logistics operation
- Negotiated with 3PL partner and achieved 15% cost savings across fulfillment and shipping
- Regularly reviews supply chain procedures to identify opportunities for streamlining the supply chain
- Identify and analyze bottlenecks and gaps, take actions to close those gaps and improve overall performance
- Create Inspection Criteria for Inspection Company for Quality Assurance
- Negotiate Payment terms to Suppliers and Forwarders in China
- Calculated COGS to align supply chain operations with financial objectives and support cost control and pricing strategies
- Develop KPIs to ensure Supply Chain aligns with company goals
Demand Planner/ Supply Chain Management
Gravitiq LLC
01.2022 - 01.2023
- Forecasting, Demand planning and Replenishment for e-commerce (Amazon, Walmart, Shopify) and Retailers orders (Target, JC Penny, CVS, Faire, HEB, etc)
- Created and Implemented Raw material and Finished Goods Replenishment tool to ensure that the Supply Chain Dept is ordering based on requirements
- Collaborate with cross functional team (Brand Management, Accounting) to maintain robust supply chain management system, delivering at least 95+% accuracy of inventory that aligns with finance budget
- Monitoring of Sales, Inventory, Purchase orders and shipments to identify potential supply chain disruptions and risk
- Manage relationship with Suppliers and Forwarders
- Bi-monthly check of forecast accuracy to ensure the projection is align with actual sales velocity
- Collaborate with 3PL companies for all inbound and outbound shipments
- Create SOP for the Supply Chain team
- Create KPI for Supply Chain Performance to ensure the Team is in line with the goal
- Negotiated Payment terms resulting in improve cash flow and reduce upfront capital costs
- Negotiated a 10% cost reduction on raw materials and finished goods, resulting in annual savings of approximately $250,000
- Optimized inventory management by reducing overstock and preventing out-of-stock scenarios, resulting in improved product availability and efficient use of resources
- Created detailed inspection criteria, enhancing quality control and product consistency for the inspection company
- Created a contract to protect the company from delays, establishing clear terms and penalties for late deliveries to mitigate supply chain risks
- Improved the supply chain process by implementing a forecasting tool that align inventory levels with Projected Demand
- Lead time Reduction in transportation utilizing sea shipment
Sales and Key Accounts Specialist
Asian Commodities Company
San Fernando , CA
11.2014 - 06.2018
- Developed and implemented supply chain strategies to optimize inventory levels, reduce costs, and improve delivery times.
- Identified new opportunities for growth within existing accounts, as well as potential new customers.
- Conducted meetings with clients in out of state territories to discuss objectives, and for brand expansion.
- Negotiated contracts with customers that balanced customer requirements with business objectives.
- Collaborated with sales team members to develop solutions tailored to customer needs.
- Established strong relationships with clients through regular communication and follow-up activities.
- Analyzed data to identify trends in customer demand and adjusted supply chain accordingly.
- Coordinated with suppliers to ensure timely deliveries of goods.
Import Operations Manager
Siam Thermo-Tech
01.2003 - 01.2015
- Handle customer accounts in East and Southeast Asia for the order fulfillment and work with suppliers across the region to ensure product availability
- Ensure and manage the efficient and accurate inbound and outbound flow of materials from receiving, storage, and final delivery/shipment to customer
- Forecast calculation, Quotation Calculations and Issuing of Purchase Orders
- Prepares report for Purchasing and Distribution of Products; also in charge of communicating with suppliers by clearly stating supplier performance and quality criteria for performance evaluation and how it will be viewed and measured
- Member of the ISO Committee and participates in outlining, developing, and executing policies and procedures, budgets, and targets of the department
- Ensure maximum level of quality and supplies, ensuring that the business benefits from lowest possible cost and best value
- Secure formal quotations from prospective and existing suppliers, evaluate, and perform value and cost analysis and make the final selection of product and supplier
- Manage communications/correspondence with local and overseas suppliers regarding material delivery, availability, price changes, documents for clearances and other necessary information, also doing travels outside the country for the initial meetings and discussions and Surveys on suppliers location
- In charge of addressing issues on delays, product damages, rejections and claims, and gather information, investigate, discuss, and determine obligations, and addressed issues, document the corrective action
- Negotiate with suppliers and in charge of the pre-contract administration and participates in awarding of contracts, the drafting and finalizing of contracts and presenting to the Japanese General Manager for review and approval before presenting to suppliers for their final approval of the terms and conditions
- Drafting and Finalizing of Contracts with Suppliers
Education
Master - Business Administration
California University of Business and Technology
01.2017
Bachelor of Science - Business Administration
Ateneo de Naga University
01.1998
Skills
- Purchasing management
- Transportation management systems
- Freight cost estimation
- Order fulfillment
- Client relationship management
- Supply positioning
Accomplishments
- Negotiated Payment terms resulting in improve cash flow and reduce upfront capital costs.
- Negotiated a 10% cost reduction on raw materials and finished goods, resulting in annual savings of approximately $250,000.
- Optimized inventory management by reducing overstock and preventing out-of-stock scenarios, resulting in improved product availability and efficient use of resources.
- Created detailed inspection criteria, enhancing quality control and product consistency for the inspection company.
- Created a contract to protect the company from delays, establishing clear terms and penalties for late deliveries to mitigate supply chain risks.
- Improved the supply chain process by implementing a forecasting tool that align inventory levels with Projected Demand.
- Lead time Reduction in transportation utilizing sea shipment.
Languages
- English
- Filipino
- Thai - basic
Timeline
Supply Chain and Logistics Manager
Groundluxe LLC
01.2023 - Current
Demand Planner/ Supply Chain Management
Gravitiq LLC
01.2022 - 01.2023
Sales and Key Accounts Specialist
Asian Commodities Company
11.2014 - 06.2018
Import Operations Manager
Siam Thermo-Tech
01.2003 - 01.2015
Master - Business Administration
California University of Business and Technology
Bachelor of Science - Business Administration
Ateneo de Naga University
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