Geraldine Martinez
Carlsbad,NM
Summary
Proactive Manager with extensive experience in team leadership and time management. Successfully enhanced customer satisfaction and resolved staff conflicts through effective communication and problem-solving. Skilled in cross-training employees to boost team performance and adaptability, bringing a results-driven approach to new opportunities.
Overview
21
21
years of professional experience
Work History
Manager
Sprintime Cleaning
03.2003 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
High School Diploma -
Carlsbad High
Carlsbad NM05.2002
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Languages
Spanish
Professional Working
Timeline
Manager
Sprintime Cleaning
03.2003 - Current
High School Diploma -
Carlsbad High
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