Summary
Dedicated and compassionate Registered Nurse (RN) with a progressive career history in direct patient care, triage, and care coordination in a fast-paced environment. Skilled at remaining calm under pressure and handling difficult patients and high-stress situations. Known for developing strong relationships with patients and families through empathetic communication, a respectful attitude, and a commitment to providing excellent customer service.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Phone Triage RN
Franciscan Indiana Heart Physicians
06.2021 - 04.2024
- Worked with patients via phone to assist with problems, concerns
- Assessed patient to determine if an intervention should be completed by phone or in office.
- Accurate chart documentation.
- Communication with physicians and care team.
- Assisted patients with options for ways to achieve financial help to lower medication costs.
- Communication with patient's insurance company.
- Teamwork.
Registered Nurse
Franciscan Health
02.2020 - 05.2021
- Order, interpret, and evaluate diagnostic tests to identify and assess patient's condition
- Maintain accurate, detailed reports and records
- Monitor, record, and report symptoms or changes in patients' conditions
- Direct or supervise less-skilled nursing or healthcare personnel or supervise a particular unit
- Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care plans
- Administer blood and blood product transfusions or intravenous infusions, monitoring patients for adverse reactions
- Medication and vaccination administration
Veterinary Technician
Indyvet
12.2015 - 06.2020
- Care for and monitor the condition of animals recovering from surgery
- Administer emergency first aid, such as performing emergency resuscitation or other life saving procedures
- Prepare and administer medications, vaccines, serums, or treatments, as prescribed by veterinarians
- Collect, prepare, and label samples for laboratory testing, culture, or microscopic examination
- Take and develop diagnostic radiographs, using x-ray
Veterinary Technician
30th Street Animal Hospital
06.2017 - 01.2020
- Administer anesthesia to animals, under the direction of a veterinarian, and monitor animals' responses to anesthetics so that dosages can be adjusted
- Care for and monitor the condition of animals recovering from surgery
- Prepare and administer medications, vaccines, serums, or treatments, as prescribed by veterinarians
- Take and develop diagnostic radiographs, using x-ray equipment
- Prepare treatment rooms for surgery
- Clean and sterilize instruments, equipment, or materials
- Provide assistance with animal euthanasia and the disposal of remains
- Provide information or counseling regarding issues such as animal health care, behavior problems, or nutrition
- Take vitals assist with animal examinations
- Perform diagnostic labs
- Observe the behavior and condition of animals and monitor their clinical symptoms
Clinic Manager, Charge Nurse, Team Leader
Fresenius Medical Care
08.2008 - 06.2014
- Managed all aspects of a free standing hemodialysis clinic with 25 direct reports
- Direct patient care and education
- Medication preparation and administration
- Complete required paperwork and documentation
- Communication with physicians and treatment team
Charge Nurse
Diversified Specialty Institute
05.2006 - 08.2008
- Supervised hemodialysis incenter staff
- Direct patient care and education
- Medication preparation and administration
- Completed required paperwork and documentation
- Communication with physicians and treatment team
Team Leader, Staff RN
Fresenius Medical Care
03.2004 - 05.2006
- Provided all aspects of direct patient care to incenter hemodialysis clients
Registered Nurse
Fresenius Medical Care-Blue River Valley
11.1999 - 03.2004
- Provided all aspects of direct patient care to incenter hemodialysis clients
Registered Nurse
Fresenius Medical Care-DII
06.1995 - 11.1999
- Provided all aspects of direct patient care to incenter hemodialysis clients
Education
Associate of Applied Science - Veterinary Technology
12.2015
Associate of Science - Nursing
05.1995
Cosmetology - Cosmetology
05-1977
Skills
- Anesthesia monitoring
- Venipuncture
- Radiography
- Vaccine administration
- Effective Triage Management
- OSHA compliance
- Monitor inventory and ordering
- Experienced EPIC User
- Registered Nurse
- Veterinary Technician
- Cosmetologist
- Basic life support
- Test Result Evaluation
- Data Visualization Updates
- Electronic Medical Records Management
- Deadline Management
- Client Communication Skills
Certification
Registered Nurse-CDU, Franciscan Health, Indianapolis, IN, 02/01/20
Timeline
Phone Triage RN - Franciscan Indiana Heart Physicians
06.2021 - 04.2024
Registered Nurse - Franciscan Health
02.2020 - 05.2021
Veterinary Technician - 30th Street Animal Hospital
06.2017 - 01.2020
Veterinary Technician - Indyvet
12.2015 - 06.2020
Clinic Manager, Charge Nurse, Team Leader - Fresenius Medical Care
08.2008 - 06.2014
Charge Nurse - Diversified Specialty Institute
05.2006 - 08.2008
Team Leader, Staff RN - Fresenius Medical Care
03.2004 - 05.2006
Registered Nurse - Fresenius Medical Care-Blue River Valley
11.1999 - 03.2004
Registered Nurse - Fresenius Medical Care-DII
06.1995 - 11.1999
UNIVERSITY OF INDIANAPOLIS - Associate of Science, Nursing
INTERNATIONAL BUSINESS COLLEGE - Associate of Applied Science, Veterinary Technology
Amber’s Beauty Schhol - Cosmetology , Cosmetology
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