Geraldine Page
Orlando,Florida
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Proud of being an Organized Fine Dining server with experience of working at a 5 Star Platinum Status City Club.
Effective creator of service structures with thoughtful organization.
Overview
18
18
years of professional experience
Work History
Boscov's Restaurant
- Left job to further my career at The Westmoreland Club
Banquet Captain/Formal Dining Server
Westmoreland Club
05.2006 - 02.2024
- Left job to relocate.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Liaised with venue management to monitor logistics and timelines.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained clean and safe work environment.
Education
Graduated General Studies -
WSAVTS
Basic Sign language Courses. -
Luzerne County Community College
Continuing training to ensure the highest level of service. -
Westmoreland Club
Skills
- I am enthusiastic and personable about contributing to the team's development and success Able to cope under pressure and deliver excellent service Supportive of other team members in meeting customers' needs and representing your company in all customer interactions Focus attention on guest needs, remaining calm and courteous at all times Experienced with touch POS Systems I work well under pressure in a fast-paced cohesive and collaborative environment Working for a 5 Star platinum City Club as a Banquet Captain and a formal dining server I have the abilities to deliver 5 Star platinum service
- Serve Safe and Ramp Certified
- Calm Under Pressure
- Microsoft Office
- Interpersonal Communication
- Critical Thinking
- Time Management
- Teamwork and Collaboration
- Multitasking Abilities
- First Aid/CPR
- Organizational Skills
- Excellent Communication
- Guest Engagement
- Customer Service
- Guest Seating
- Detail Oriented
Timeline
Banquet Captain/Formal Dining Server
Westmoreland Club
05.2006 - 02.2024
Boscov's Restaurant
Graduated General Studies -
WSAVTS
Basic Sign language Courses. -
Luzerne County Community College
Continuing training to ensure the highest level of service. -
Westmoreland Club
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