Geraldine Rivera Verges
Orlando
Summary
An energetic, enthusiastic person looking for a position in a company interested in strengthening the sales and growth of the entire team. Team leader with a proven track record of growth and expansion looking to turn a large group of people into an outstanding team that delivers on all goals. While acquiring a challenging position in an environment where I can best utilize my skills and education.
Operations professional with extensive experience in driving operational excellence and implementing innovative solutions. Known for fostering collaborative team environments and delivering consistent results. Expertise in process improvement, project management, and strategic planning.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager of Operations
Conexsol Orlando LLC DBA Switch Solar
11.2024 - Current
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
- Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
- Enhanced team productivity by providing effective training programs and performance management systems.
- Mentored junior team members in their career progression pathing endeavors towards managerial roles within the company structure framework.
Guest Service Agent
Spirit Airlines
10.2023 - 09.2024
- Supervisor on duty, Customer Service, Flight Organization, Help passengers with self-serve or assisted check in procedures
- Deal with passenger flight queries
- Verify travel documents and provide boarding passes
- Tell passengers about luggage restrictions
- Security Bridge
- Safe Operating Procedures
Director of Operations
Solar Panel Florida
01.2021 - 01.2023
- CEO Assistant, Coordination with Investors, Management and Submission of Contracts
- Management of Bank Accounts, Payroll Payment
- Schedule Meetings for Employees, Coordinate with Clients Solar System Closures
- Direct Customer Service, Coordination and Reservations for Events
- Promotion, Coordination for Zoom to Employees
- Presentation of Performances, Achievements, Goals and Growth within the Company
- CRM Training
Manager
Valisa Bakery
01.2019 - 01.2020
- As a manager my role was to supervise and coordinate the activity of staff and that its operations are running smoothly
- Other tasks that I perform are to order supplies, make budgets, recruit, and train employees
- Implement safety measures, make inventories, resolve customer's complaints, and address poor staff performance
Education
Business Administration -
Valencia Collage
02.2025
High School Diploma -
University High School
Orlando, FL01.2022
Skills
- Respecting others' points of view through engagement and interest
- Using relevant knowledge, know-how, and skills to explain and clarify thoughts and ideas
- Listening to others when they communicate, asking questions to better understand
- The ability to work well with others
- The ability to accept criticism and work well under pressure
- To be able to use a computer and the main software packages competently
- Problem-solving
- Time management
- Safety procedures
- Employee training
- Public speaking
- Documentation and reporting
Certification
- Public Notary 11/25/2024
- Guest Service Agent, 11/03/23
- Behavioral Health Case Management, Preservers of Destinies, Inc., 04/20/21
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Manager of Operations
Conexsol Orlando LLC DBA Switch Solar
11.2024 - Current
Guest Service Agent
Spirit Airlines
10.2023 - 09.2024
Director of Operations
Solar Panel Florida
01.2021 - 01.2023
Manager
Valisa Bakery
01.2019 - 01.2020
Business Administration -
Valencia Collage
High School Diploma -
University High School
Similar Profiles
Shawn ClearyShawn Cleary
Solar Sales Consultant at Switch Solar LLCSolar Sales Consultant at Switch Solar LLC
Irene SorichIrene Sorich
Owner - Volleball Retail Store at INS Associates, LLC Dba Orlando Volley ShopOwner - Volleball Retail Store at INS Associates, LLC Dba Orlando Volley Shop
Sean ToledoSean Toledo
Merchandise Specialist at Orlando Magic And Orlando Solar BearsMerchandise Specialist at Orlando Magic And Orlando Solar Bears