Geraldine Rodriguez
The Bronx,NY
Summary
Experienced cashier with a strong track record of effectively handling cash transactions, restocking merchandise, and assisting customers in locating products. Known for maintaining clean and organized work areas, reflecting a professional and meticulous approach. Exceptional listening skills complemented by a keen attention to detail, ensuring accurate and efficient service. Dedicated to providing friendly and dependable customer service, while maintaining a strong focus on the overall success of the workplace.
Overview
6
6
years of professional experience
Work History
College Assistant
Bronx Community College
Bronx
01.2024 - 05.2024
- Collaborated with other college staff members to develop new programs aimed at enhancing student life on campus.
- Developed strong relationships with students as a mentor and advisor, helping them navigate their academic journey successfully.
- Supported event planning logistics such as room reservations, catering arrangements and promotional materials creation; contributed to successful execution of conferences and seminars.
- Reviewed files, records and other documents to obtain information to respond to requests.
Sales Associate
Carters Oshkosh
The Bronx, NY
06.2023 - 01.2024
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Managed returns, exchanges and refunds in accordance with store policy.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Macy’s Cashier
Macy’s
New York, NY
12.2021 - 02.2023
- Maintained clean, organized, and well-stocked checkout areas with regular attention to displays
- Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies
- Resolved guest issues by working with customer service leaders and area managers to meet individual needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Beauty Specialist
Saks Fifth Ave
New York, NY
01.2021 - 10.2021
- Responsible for providing outstanding customer service to build individual and vendor line sales volumes
- Established and maintained customer relationships, working effectively with other team members and establishing new Saks Fifth Avenue accounts, while demonstrating consistent adherence to company standards and procedures.
- Created effective displays to sell seasonal and promotional products.
- Sold products and related merchandise according to customer service techniques and professional selling skills.
Softlines Team Member
Target Stores
The Bronx, NY
09.2018 - 03.2020
- Responsible for guest experience and floor standards
- Assisted front end of store with speed-weaving lines during high guest traffic
- Awarded Team Member of the Month for 3 consecutive months.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
GED -
High School of Fashion Industries
New York, NY06.2020
Skills
- Item Replenishment
- Restocking Items
- Cleaning and Organization
- Team Goals
- Product Knowledge
- Refunds and Exchanges
- Cash Handling
- Performing Needs Assessments
Languages
Spanish
Limited Working
Timeline
College Assistant
Bronx Community College
01.2024 - 05.2024
Sales Associate
Carters Oshkosh
06.2023 - 01.2024
Macy’s Cashier
Macy’s
12.2021 - 02.2023
Beauty Specialist
Saks Fifth Ave
01.2021 - 10.2021
Softlines Team Member
Target Stores
09.2018 - 03.2020
GED -
High School of Fashion Industries