Geraldine Simmons-Easley
Memphis,TN
Summary
Highly self motivated and enthusiastic individual with a strong passion for working with children. Looking to seek a job for Early Childhood Teacher.
Friendly and energetic with 2 years of experience in childcare. Motivated to help children become happy, healthy, and well-behaved. I am willing to work with children to improve their learning, behavior and self-esteem.
Overview
21
21
years of professional experience
Work History
Medical Office Assistant
Methodist Medical Group
09.2019 - Current
- Assisted patients with appointment scheduling and registration processes.
- Managed patient records using electronic health record (EHR) systems efficiently.
- Coordinated communication between medical staff and patients to enhance service delivery.
- Facilitated insurance verification processes to ensure timely patient care access.
Customer Service Representative
Baptist Medical Group
10.2013 - 09.2019
- Assisted patients with appointment scheduling and inquiries effectively.
- Resolved billing issues by coordinating with relevant departments promptly.
- Trained new staff on customer service protocols and best practices.
- Assisted patients in navigating company website and teaching them how to look up their health information.
Front Desk Receptionist
Memphis Children's Clinic
04.2008 - 09.2013
- Managed patient check-in and appointment scheduling, ensuring efficient front desk operations.
- Coordinated communication between medical staff and patients to streamline service delivery.
- Assisted in maintaining accurate patient records using electronic health record systems.
- Coded fee tickets, posted payments and collected payments at time of service.
Daycare Teacher
Martha Mason's In Home Daycare
05.2005 - 08.2007
- I cared more for infants up to age of 2.
- Communicated effectively with parents regarding children's progress and behavioral insights.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Engaged with children on individual basis to build positive relationships and promote learning.
Education
Certificate - Medical Billing And Coding
Remington College
Memphis, TN04.2008
Skills
- Multitasking and organization
- Computer skills
- Problem-solving
- HIPAA regulations
- Childcare
- Communication
Timeline
Medical Office Assistant
Methodist Medical Group
09.2019 - Current
Customer Service Representative
Baptist Medical Group
10.2013 - 09.2019
Front Desk Receptionist
Memphis Children's Clinic
04.2008 - 09.2013
Daycare Teacher
Martha Mason's In Home Daycare
05.2005 - 08.2007
Certificate - Medical Billing And Coding
Remington College