GERALDINE SMITH ARRINGTON

• Maintained updated client information within the database for streamlined access.
  Executed scanning and filing of documents, promoting efficient record management.
  Provided timely phone support, addressing inquiries and concerns effectively.
  Assumed responsibilities at various locations during employee absence to uphold service standards.

• Delivered exceptional customer service and drove sales to exceed targets.
  Stocked merchandise efficiently, ensuring optimal product availability.
  Operated cash register accurately, managing transactions and balancing cash drawer.
• Assisted customers in selecting party supplies and decorations.
• Collaborated with team members to maintain a positive store atmosphere.

• Managed daily sales inventory, ensuring accurate stock levels while coordinating events
• Communicated effectively with customers to ensure satisfaction during deliveries.

• Responded to incoming calls, initiated outgoing calls, and scheduled client appointments.
• Assisted in efficiently preparing materials for auditions and client meetings.
• Maintained daily calendars, set client appointments, and planned office events.

• Directed individuals to appropriate facilities for food, shelter, clothing, job opportunities, and drug rehabilitation.
  Enabled clients to secure rent assistance through referrals.
  Maintained client relationships with regular phone check-ins and house visits.
  Served patrons living in Atlanta Housing Projects by linking them to necessary resources.

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• Participated in professional development activities, such as seminars, workshops, and training.