Geraldine Somers
Dunnellon,FL
Summary
Hardworking and energetic job seeker with strong organizational skills eager to secure part-time entry-level Data Entry position or other position based on work experience. Ready to help team achieve company goals. Structured and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
40
40
years of professional experience
Work History
Business Liaison/Data Security Analyst
The Hartford Financial Services
Hartford, CT
08.1998 - 05.2016
- SOX auditing (Sarbanes-Oxley Act) for company's financial systems to ensure adequate controls were in place to safeguard financial data. Responsible for recertification of thousands of accounts and system privileges annually.
- Create logon user accounts and grant system privileges for Lotus Notes, Windows NT, Mainframe, Oracle, UNIX and web based systems for more than 3,000 employees
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-to-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Enhanced client satisfaction ratings by resolving difficult customer issues through completion.
- Troubleshoot ID related problems and issues
- Gather and document requirements for system enhancements for security request web system
- Create and execute test plans
- Work with Project Managers and Subject Matter Experts to gather project objectives, requirements, and testing
- Document Logon ID procedures for various types of systems and applications
- Provide analysis support to business customers and information protection managers
- Responsible for implementing new hire pilot process for Security ID Administration
- Responsible for maintaining ID processing procedures used for training
- Received multiple customer service awards and On-The-Spot recognitions (2006, 2005, 2004, 2003)
- Department Certification of Excellence aware (2004)
- Letter of Recognition - Honorable Mention Chairman's Award (2004)
- Information Technology Excellence Award (2003)
- Special Achievement Awards (2003)
- Recognition Award for recommending method for re-certifying system accounts for SOX auditing (2014)
Part-Time Law Firm Administrative Assistant
David M Somers & Associates, P.C.
Avon, Connecticut
08.1996 - 10.1999
- Bookkeeping responsibilities which included accounts payable and accounts receivable
- Organized files for trial preparation for civil litigation
- Typed legal documents
- Performed online legal research
- Performed Payroll duties
Production Control Analyst
Orion Capital Companies
Farmington, Connecticut
04.1988 - 08.1998
- ID administration for LAN, e-mail and mainframe systems. Help develop and implement standards and procedures policies and change control procedures
- Assisted in successful conversion from mainframe e-mail system (SYSM) to Lotus Notes
- Instrumental in evaluating and implementing online report distribution system (RSD)
Claims Data Entry
Orion Capital Companies
Farmington, Connecticut
05.1979 - 04.1988
- Completed data entry tasks with accuracy and efficiency.
- Sorted documents and maintained organized filing process.
- Organized, sorted and checked input data against original documents.
- Entered data into PMS (Policy Management System) according to formatting standards online policy and claims entry systems.
- Assisted in design and tested new releases of PMS (policy management system) for new business, renewals and claims entry
- Trained data entry associates
Education
No Degree - Computer Programming
Tunxis Community College
Farmington, Connecticut1989
High School Diploma -
Northern Adirondack Central
Ellenburg Depot, NY06.1972
Skills
- Security Procedures
- New Account Setup
- Production Work
- Customer Service
- Attention to detail
- Organization
- Time management
- Accuracy
- Teamwork
- Research and data collection
Hobbies/Interests
- Genealogy research
- Cooking
- Reading
- Gardening
- Sewing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Never let yesterday use up too much of today.
Will Rogers
Timeline
Business Liaison/Data Security Analyst
The Hartford Financial Services
08.1998 - 05.2016
Part-Time Law Firm Administrative Assistant
David M Somers & Associates, P.C.
08.1996 - 10.1999
Production Control Analyst
Orion Capital Companies
04.1988 - 08.1998
Claims Data Entry
Orion Capital Companies
05.1979 - 04.1988
No Degree - Computer Programming
Tunxis Community College
High School Diploma -
Northern Adirondack Central
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