Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
53
53
years of professional experience
Work History
Practice Manager
PRIME HEALTHCARE ILLINOIS MEDICAL GROUP
03.2025 - 06.2025
Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
Ordered all office supplies and kept check on inventory levels.
Facilitated interdepartmental communication for seamless information sharing between clinical teams and administrative staff members.
Implemented electronic health record systems, ensuring accurate patient data tracking and reduced errors.
Addressed patient concerns promptly while maintaining a high level of professionalism, ultimately leading to improved patient retention rates.
Practice Manager
PROVENA/PRESENCE/AMITA/ASCENSION MEDICAL GROUP
01.2012 - 03.2025
Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
Establish work schedules and assignments for staff, according to workload, space and equipment availability.
Order supplies and manage daily work in office setting.
Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
Medical Office Manager
G & L ALCALA PEDIATRIC PRACTICE
10.1973 - 01.2012
Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
Establish work schedules and assignments for staff, according to workload, space and equipment availability.
Maintain patient schedules and appointments
Patient billing, coding and insurance claims.
Oversee staff, ordering of supplies and maintain office.
Licensed Practical Nurse
SILVER CROSS HOSPITAL
07.1972 - 08.1973
Observe patients, charting and reporting changes in patients' conditions, such as adverse reactions to medication or treatment, and taking any necessary action.
Provide basic patient care or treatments, such as taking temperatures or blood pressures, dressing wounds, treating bedsores, giving enemas or douches, rubbing with alcohol, massaging, or performing catheterizations.
Answer patients' calls and determine how to assist them.
Record food and fluid intake and output.
Provide medical treatment or personal care to patients in private home settings, such as cooking, keeping rooms orderly, seeing that patients are comfortable and in good spirits, or instructing family members in simple nursing tasks.
Wash and dress bodies of deceased persons.
Education
LPN -
Joliet Township School Of Practical Nursing
Joliet, Illinois
06.1972
Skills
Experienced in Pediatrics for 50 years, taking care of children from Birth to 19 years of age
Experienced in the VFC Program in Illinois Vaccine Coordinator with 25 years of experience
Billing and Coding of hospital, office and lab charges, ICD-10
Registered Medical Assistant (RMA) at Prime Healthcare Illinois Medical GroupRegistered Medical Assistant (RMA) at Prime Healthcare Illinois Medical Group