Geraldine Zuniga
McKinney,TX
Summary
Resourceful Assistant Manager recognized for driving high productivity and efficient task completion. Demonstrates expertise in team leadership, operational management, and delivering exceptional customer service. Strong communication, problem-solving, and time management skills contribute to seamless operations and a cohesive team environment. Seeking to leverage dedication and hard work in a role where these values are prioritized.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Cinemark Theaters
Allen, TX
09.2024 - Current
- Resolved conflicts between team members in an effective manner.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Worked effectively in team environments to make the workplace more productive.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assistant Manager
Cinemark Theaters
McKinney , TX
11.2023 - 09.2024
- Collaborated with management on developing strategic plans for achieving business goals.
- Developed a system for tracking inventory and ordering supplies as needed.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Floor Staff Member
Cinemark Theaters
McKinney , TX
04.2023 - 11.2023
- Provided excellent customer service by answering questions and offering advice on products.
- Checked expiration dates on products to ensure freshness of merchandise.
- Built and maintained relationships with peers and upper management to drive team success.
- Cleaned shelves, counters and tables to maintain organized store.
- Informed customers of current promotions, discounts and special offers.
- Recommended, selected and located merchandise based on customer desires.
Education
High School Diploma -
McKinney High School
McKinney, TX05-2023
Skills
- Sales monitoring
- Recruiting and interviewing
- Promotional planning
- Strategic thinking
- Policy enforcement
- Customer service and satisfaction
- Employee performance evaluations
- Orientating and training
- Money handling
- Employee supervision
- Employee performance evaluation
- Team motivation
- Reporting and documenting
Timeline
Assistant Manager
Cinemark Theaters
09.2024 - Current
Assistant Manager
Cinemark Theaters
11.2023 - 09.2024
Floor Staff Member
Cinemark Theaters
04.2023 - 11.2023
High School Diploma -
McKinney High School
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