Gerald (Jerry) Hendrickson
Renton,WA
Summary
During the 26 years in the Appliance industry I have learned that relationships are a key to success and the work environment. I have learned that setting proper expectations and then meeting or exceeding these expectations are pivotal in serving clients. With the experience I have obtained, I find it rewarding to share my lessons with my coworkers to make the team better as well. I strive to constantly provide my clients, coworkers and my employer with a pleasant and productive experience.
I am a highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
26
26
years of professional experience
Work History
Sales Associate
Albert Lee Appliance
Tukwila, WA
10.2010 - 12.2023
Greeted customers and provided exceptional customer service.
Scheduling delivery and Installations for clients in additionally to checking product pricing and availability.
Completing post sale follow up and customer service requests as needed.
Work to efficiently and professionally narrow the search of product that would meet the clients needs, specifications and personal requirements.
Showroom inventory and point of sale display upkeep.
Assist co-workers and clients with difficult technical aspects of appliances options.
Installer
Crossroads Appliance
Bellevue, WA
08.2001 - 07.2010
Performed appliance delivery and professional installations.
Acquired and maintained required electrical license and training needed to perform task. Regularly completed product training, electrical and plumbing training as well as some additional training with gas piping, cabinetry and residential remodeling.
In additional to delivery and sales I was active in scheduling and various tasks of customer service and site reviewing.
Delivery Driver
Fredericks Appliance Center
Redmond, WA
08.1997 - 07.2001
Loading and unloading trucks and scheduling delivery routes.
Performed in home appliance delivery and Installation as well as assisting clients get familiar to the new product.
Education
High School Diploma -
Liberty High School
Renton06-1997
Skills
- Product Sales
- Sales Development
- Order Processing
- Customer Needs Assessment
- Merchandising Knowledge
- Relationship Building
- Customer Service
- POS System Operation
- Multi-Tasking Strength
- Display Setup
- Sales Training
- Teamwork and Collaboration
- Store Opening and Closing
- Positive and Professional
- Conflict Resolution
- Problem-Solving
Timeline
Sales Associate
Albert Lee Appliance
10.2010 - 12.2023
Installer
Crossroads Appliance
08.2001 - 07.2010
Delivery Driver
Fredericks Appliance Center
08.1997 - 07.2001
High School Diploma -
Liberty High School
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