Geraldo Duperon
Charleroi,PA
Summary
A state-certified nursing assistant who bringing senior-level experience in healthcare settings. With 3 years of passionate experience in sales for Microsoft. Promoting company brand and having valuable business consultant skills with talents in industry dynamics. Coordinating with customers, retail partners and distribution partners to accomplish sales goals while maintaining strong professional relationships. In Addition to being a certified security supervisor with skilled and knowledge of surveillance protocols. Focused on mitigating risks and utilizing reasoned decision-making in high-pressure situations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Walden's View
04.2021 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Documented patient information and care activities in electronic health record.
Security Supervisor
MTA Metro-North Railroad
03.2019 - 04.2021
- Recorded incident reports with detailed accounts of occurrences.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Conducted regular patrols of facility to detect and deter security threats.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
- Collaborated with management to develop security policies and procedures.
Sales Representative
Microsoft
12.2016 - 03.2019
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Asset Protection Specialist
Best Buy
03.2015 - 12.2016
- Leveraged surveillance and intelligence-led tactics to foster safety and security while minimizing company loss.
- Reported hazardous or unsafe conditions to management to reduce risk of injury.
- Reviewed CCTV and audited EAS and exception reports to identify dishonest activity, theft and fraud.
- Prepared case reports, preserved evidence, interacted with law enforcement and testified in criminal and civil court actions to facilitate prosecution.
Education
High School Diploma -
Mount Vernon High School
Mount Vernon, NY06.2014
Skills
- Dementia and Alzheimer's Knowledge
- Patient Assessments
- Medical Emergency Response
- Medical Office Administration
- CPR Certified
- Microsoft Software Proficiency
- Computer Networking
- Merchandise Financing
- Security Guard Certification
Certification
- CNA - Certified Nurse Assistant
- NCPCT - Patient Care Technician
- First Aid/CPR Certified
- Licensed Security Guard Officer
- CSP - Certified Safety Professional
- CHHM - Certified Hazardous Materials Manager
Languages
French
Timeline
Certified Nursing Assistant
Walden's View
04.2021 - Current
Security Supervisor
MTA Metro-North Railroad
03.2019 - 04.2021
Sales Representative
Microsoft
12.2016 - 03.2019
Asset Protection Specialist
Best Buy
03.2015 - 12.2016
High School Diploma -
Mount Vernon High School
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