Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gerald ,Todd Berry

Chillicothe,OH

Summary

Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 30 years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in Automotive Repair and Maintenance.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Subaru Tech

Subaru Of America, Inc
04.2017 - 08.2023
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Maintained quality assurance and customer satisfaction objectives.
  • Inspected equipment to identify areas of wear or causes of malfunctions.
  • Observed equipment operation to diagnose and troubleshoot reported issues.
  • Applied critical thinking and research to address complex issues.
  • Maintained compliance with regulatory standards and safety requirements.
  • Tested components and systems to evaluate performance and identify concerns.
  • Performed complex mechanical alignments and equipment calibration to meet quality standards.
  • Mentored junior technicians in maintenance, repair and reporting duties.
  • Tested systems, noting issues and completing preventive maintenance.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.

Counter Salesman

NAPA Auto Parts - Genuine Parts
08.2014 - 04.2017
  • Consulted with customers to uncover unique needs and match to best-fit product or service solutions.
  • Finalized sales by completing payments and required paperwork.
  • Restocked, rotated and visually merchandised products for maximum sales.
  • Maintained clean, organized and professional counter space with continuous upkeep.
  • Answered telephone calls to offer information and promote business products.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Used in-store system to locate inventory and place special orders for customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Auto and Tire Tech

Lillys Tire
10.2011 - 07.2014
  • Dismounted, mounted, and repaired tires according to manufacturer specifications.
  • Rotated, mounted and balanced tires on cars, trucks, and vans.
  • Replaced and repaired tires using best practices for safe vehicle maintenance.
  • Operated machines safely and correctly, including tire changers and wheel balancers.
  • Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
  • Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
  • Analyzed customer needs to recommend suitable tires for personalized requirements.
  • Inspected vehicle brakes, shocks and suspension systems, making repair recommendations to restore condition.
  • Maximized efficiency by coordinating changing and rotating of tires.
  • Verified vehicle safety by testing batteries, performing oil changes and inspecting fluid levels.
  • Utilized specialized tools and equipment to safely remove and install tires.
  • Identified problems and replaced worn tires on variety of vehicles.
  • Used shop machinery to balance tires and align vehicles for optimal performance.
  • Educated customers about tire maintenance, repair and replacement.
  • Evaluated tire tread depth and air pressure to verify proper tire inflation.
  • Replaced inner tubes and repaired side walls when warranted.
  • Checked, installed and repaired rotors, pads and drums.
  • Evaluated fluid levels, battery functioning, and vehicle leaks.
  • Installed tire chains for winter driving conditions.
  • Flushed and refilled radiators, brake fluid, power steering fluid and transmissions.

Education

High School Diploma -

Princeton Community High School
Princeton, IN
05.1988

Skills

  • Time Management
  • Tire Replacement and Alignment
  • Exhaust Repair
  • Brake System Repair
  • Maintenance and Repair
  • HVAC Systems
  • Steering Systems
  • Suspension Repair and Replace
  • Multitasking and Organization
  • Troubleshooting and Diagnostics

Certification

  • Certified Tech, Subaru - Over 6 Years

Timeline

Subaru Tech

Subaru Of America, Inc
04.2017 - 08.2023

Counter Salesman

NAPA Auto Parts - Genuine Parts
08.2014 - 04.2017

Auto and Tire Tech

Lillys Tire
10.2011 - 07.2014

High School Diploma -

Princeton Community High School

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Gerald ,Todd Berry