Results-driven operations manager with expertise in optimizing supply chain processes, enhancing team productivity, and implementing strategic initiatives. Committed to achieving organizational goals through continuous improvement and effective resource allocation.
Work History
Sr. Manager - Distribution Center
8 Months
Crocs Inc | 12.2025 - Current
Managed supply chain operations, optimizing inventory levels to reduce costs and improve efficiency.
Developed and implemented strategic initiatives to improve customer engagement and satisfaction.
Led cross-functional teams to enhance product development and streamline processes.
Collaborated with marketing teams to create alignment with brand objectives by planning Distribution Center Operations.
Led managers, fostering skill development and promoting a culture of continuous improvement.
Oversaw performance metrics, ensuring alignment with company goals and driving accountability across teams.
Executed change management strategies, enhancing operational effectiveness in response to evolving market demands.
Provided strong leadership to enhance team productivity and morale.
Led cross-functional teams to achieve project milestones and deliver high-quality results.
Improved team performance by providing comprehensive training and fostering a collaborative work environment.
Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
Director Distribution Multi-site
3 Months
Breakthru Beverage | 09.2025 - 12.2025
Collaborated with cross-functional teams to optimize supply chain processes.
Established performance metrics to assess operational efficiency and effectiveness.
Fostered relationships with key stakeholders to enhance partnership opportunities across the organization
Streamlined reporting procedures to improve data accuracy and accessibility.
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Director of Operations - Contract Logistics
3 Years 6 Months
CEVA Logistics Inc. | 12.2021 - 06.2025
Led cross-functional teams to implement strategic initiatives that improved service delivery.
Streamlined operational workflows to enhance efficiency across logistics processes.
Oversaw inventory management systems, ensuring accuracy and minimizing discrepancies.
Developed training programs to mentor staff on best practices in supply chain operations.
Analyzed data trends to optimize transportation routes and reduce operational costs.
Coordinated with vendors to negotiate contracts, improving service terms and pricing.
Implemented performance metrics to evaluate team productivity and drive continuous improvement.
Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
Monitored budget and utilized operational resources.
Oversaw day-to-day production activities in accordance with business objectives.
Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Site Leader
3 Years 4 Months
QVC Group | 08.2018 - 12.2021
Led operational teams to optimize workflow efficiency and productivity across multiple departments.
Streamlined inventory management processes, reducing discrepancies and improving order fulfillment accuracy.
Developed and implemented training programs to enhance staff performance and ensure compliance with safety standards.
Coordinated cross-functional initiatives to improve customer service response times and satisfaction ratings.
Executed strategic initiatives that aligned operational goals with overall company objectives, driving growth and innovation.
Managed resource allocation effectively to maintain optimal staffing levels during peak operational periods.
Utilized data-driven insights to inform decision-making processes when allocating resources or adjusting strategies based on changing project demands.
Managed a diverse team of professionals, fostering collaboration and teamwork for increased productivity.
Implemented innovative solutions to address site-specific challenges, resulting in improved efficiency and effectiveness.
Led successful projects from inception to completion, ensuring all goals were met or exceeded within tight deadlines.
Oversaw daily site operations, ensuring adherence to safety protocols and regulatory requirements.
Distribution Center Manager
2 Years 7 Months
Walgreens | 01.2016 - 08.2018
Led cross-functional teams to achieve strategic objectives and improve service quality.
Developed and implemented process improvements to enhance productivity and reduce operational costs.
Oversaw daily operations to ensure efficient workflow and timely order fulfillment.
Utilized warehouse management systems for inventory tracking and reporting accuracy.
Operations Manager
4 Years 7 Months
Khols EFulfillment | 01.2012 - 08.2016
Streamlined daily operations, enhancing workflow efficiency and productivity across multiple shifts.
Developed and implemented training programs, ensuring staff adherence to safety protocols and operational standards.
Coordinated scheduling and staffing to align resources with operational needs, minimizing downtime during peak hours.
Spearheaded cross-functional collaboration for better communication between departments, resulting in increased operational effectiveness.
Sr. Manager / HUB Manager
4 Years 8 Months
FedEx | 03.2007 - 11.2011
Established key performance indicators (KPIs) to measure success and drive continuous improvements in operations.
Implemented and developed operational standards, policies and procedures.
Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
Freight Manager
8 Years 4 Months
GAC Shipping | 09.1998 - 01.2007
Managed freight operations while verifying compliance with international shipping regulations and safety standards.
Developed strategic partnerships with carriers to optimize freight costs and improve service delivery.
Analyzed shipping data to identify trends, enhancing decision-making for logistical planning and resource allocation.
Managed end-to-end supply chain processes, streamlining workflows to reduce transit times and increase efficiency.