Geralyn Dorn
Fort Atkinson,WI
Summary
Dynamic professional with a proven track record in enhancing customer satisfaction and streamlining admissions processes at St. Coletta of Wisconsin. Demonstrated exceptional problem-solving skills, flexibility and a commitment to quality. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
45
45
years of professional experience
1
1
Certification
Work History
Caterer
Family Business
SE Wisconsin
04.1995 - Current
- Provided friendly, courteous service to create memorable moments for guests.
- Delivered catered food and supplies to facility for on-time set-up.
- Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Adapted quickly to last-minute changes in guest counts or dietary restrictions, ensuring smooth execution of events despite challenges.
- Maintained strict hygiene standards throughout the entire event catering process.
- Provided exceptional customer service by proactively addressing any concerns or special requests from clients during events.
- Implemented creative presentation techniques to elevate the visual appeal of food displays at events.
- Observed federal and local kitchen safety regulations to prevent food borne illnesses.
Director of Admissions and Outreach
St. Coletta Of Wisconsin
Corporate Headquarters-Jefferson, WI
12.1979 - 06.2024
- Conducted regular evaluation of admission policies and procedures, making necessary adjustments to maintain alignment with St. Coletta of WI objectives.
- Served as primary contact for coordination of application screening and tracking, visit and assessment arrangement and marketing communications.
- As a part of the team devised and implemented strategic recruitment plan with consideration to both long and short term goals.
- Enhanced partnerships with schools and other partners through regular outreach activities designed to strengthen connections between each organization while promoting mutual benefits for those involved.
- Served as a liaison between prospective admission, families, faculty, and administration throughout the admissions process, facilitating seamless communication among all parties involved.
- Conducted regular evaluation of admission policies and procedures, making necessary adjustments to maintain alignment with institutional objectives.
- Served as primary contact for coordination of application screening and tracking, visit and interview arrangement and marketing communications.
Education
No Degree - Related To Job
Cardinal Stritch University
Milwaukee, WI04.1997
No Degree - Certified Child Care Worker
MATC
Watertown, WI05.1994
Skills
Prioritization and Organization
Relationship Building
Creative Thinking
Team contribution
Communication
Personable and friendly
Flexibility
Problem-solving skills
Certification
Certified Servant Leader
Timeline
Caterer
Family Business
04.1995 - Current
Director of Admissions and Outreach
St. Coletta Of Wisconsin
12.1979 - 06.2024
No Degree - Related To Job
Cardinal Stritch University
No Degree - Certified Child Care Worker
MATC